Venice Toyota
In operation 27 years.
WE REPAIR ALL MAKES AND MODELS WE ACCEPT ALL INSURANCE COMPANY CLAIMS I-CAR GOLD SHOP TOYOTA CERTIFIED HONDA CERTIFIED PRO-FIRST
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
The office staff I dealt with were great!
Likely to Recommend - 2.5/5.0 -
Insurance wanted to go to Gerber, I refused. Then Caliber, I refused. Finally got them to agree to Toyota as I wanted OEM replacement parts. Apparently that didn't happen, could've taken it anywhere I guess
Repair Quality - 2.5/5.0 -
The car is going back for correction of a few items. Some not painted, some paint missing in other spots. Body lines don't match up. Horn not working
Customer Service - 4.0/5.0 -
Took the time to listen to my concerns after the work wasn't 100% completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and repairs were greatly done
Customer Service - 5.0/5.0 -
Excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Donna and Michele were very friendly and professional, and also kept us aware of the vehicles status
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very helpful, professional and friendly. I would certainly let everyone I know about the Toyota Collision Center and their excellent quality work
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Easy to work with. Good job
Repair Quality - 5.0/5.0 -
Fast work done well.
Customer Service - 5.0/5.0 -
Very good experiencewith Donna.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The car looks very nice. My only comment is that I now have to shut the left rear door a little harder than before if I want to get the door to latch.
Customer Service - 5.0/5.0 -
The staff was always pleasant, and I could talk to a real person without going through a long phone menu.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Without a doubt I will recommend you to anyone. Extremely satisfied. Great people.
Repair Quality - 5.0/5.0 -
WOW WOW I WAS AMAZED WHEN I PICKED UP MY CAR I WAS LIKE I GOT A NEW CAR. THE LADIES WERE LADIES AND I WOULD RECOMMEND VENICE TOYOTA TO ANYONE. THANK YOU LADIES NINA ALSO. GOD BLESS YOU ALL. YOU'RE AMAZING.😍😅
Customer Service - 5.0/5.0 -
I HAVE TO SAY THANK YOU . FOR YOUR SERVICE AND FOR BEING HERE FOR ME. I WILL GLADLY SEND ANYONE WHO NEEDS YOUR GREAT SERVICE. FRANK SUAREZ FROM SUBARU WAS SPOT ON WHEN HE RAVED ABOUT TOYOTABODY WORK. GOD BLESS YOU ALL.. 🙌
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
They made the experience very convenient
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Your final bill matched your estimate. Your team was pleasant and courteous. The work on my car was performed in a timely fashion. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0 -
At this point, it would be hard to recommend the shop, but I'm hoping after we bring it back in April everything will be correctly repaired and replaced. And then we would be able to recommend the repair shop again. We have used this repair shop in the past for a truck and they did a wonderful job and we had recommended the shop to many friends and family. We are just very dissatisfied this time, but hoping everything will be fixed in April or before if the schedule opens up. Thanks.
Repair Quality - 0.5/5.0 -
Hello We brought the Highlander in to have it repaired. We left it for two weeks and when we returned to pick it up, quite a few of the repairs were not done the color match on the bumper where it had been painted didn't match. Also the roof rail clip had been broken and the roof rail was never replaced or fixed. It still has gouge on it. There were still scratches on both sides of the vehicle that weren't fixed. The driver side window still had a gouge out out of the glass. Both driver side and passenger side mirrors still had scratches and gouges on them. They were not replaced or repaired. The front grill was not replaced only the plastic parts around it and the Toyota emblem are replaced. Donna in the repair department was wonderful when we dropped it off and when we picked it up, we are just very dissatisfied with the repair. She has scheduled us to bring it back April 22 to have the repairs completed and fixed.
Customer Service - 5.0/5.0 -
Donna was wonderful and has rescheduled us to come back in and get it fixed again. It's just very inconvenient. We wish it had been correctly fixed the first time.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
There is a larger gap between panels vs prior to repair.