Vicksburg Auto Body L.L.C.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Always easy to work with

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very accommodating and employees are the best!

Customer Service - 5.0/5.0 -

Very accommodating and employees are the best!

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Excellent customer service. Only complaint is that my blinker isn't working properly on the side that we hit the deer. That being said, I haven't taken the time to call them to give them the opportunity to fix it. I tried to just buy a new bulb and do it myself so I wouldn't have to drive back over, but it's still blinking really fast.

Customer Service - 5.0/5.0 -

Sue is amazing. Wholeheartedly recommend. I hope I remembered her name right--but the lady who works there regularly.

Likely to Recommend - 4.0/5.0

Repair Quality - 4.0/5.0 -

Been meaning to call but there are a couple minor things. The new rear wiper arm doesn’t allow the blade to contact the window all the way. The passenger door still has a small ding and there is glass still in the tracks of the driver seat and it crunches when moving the seat. Overall though the other stuff locks great

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The folks at Vicksburg Auto Body were extremely accommodating, especially when there was a slight unexpected delay. Their first priority was making sure I had what I needed, despite the delay. They were awesome to work with. I'd take my car there again in a minute.

Customer Service - 5.0/5.0 -

They are all amazing!

Likely to Recommend - 4.5/5.0

Repair Quality - 3.5/5.0 -

Need to come for some touch ups and ect

Customer Service - 4.5/5.0 -

Ever helpful

My Experience - 5.0/5.0 -

Excellent work and prompt service. Everyone was very helpful.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Whenever I called they were very nice and told me all about my car and what process it was in at that time

Customer Service - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Returned Clean

Likely to Recommend - 2.0/5.0 -

See prior comments

Repair Quality - 2.5/5.0 -

See next comments.

Customer Service - 2.5/5.0 -

First of all, the office staff was great and friendly. As for the repair I feel it wasn't done correctly and on the second attempt neither. On my way home from Pfizer the night of the repair I seen the car sitting in the parking lot around midnight, so I stopped in to see it. There was chip in the paint where the bumper and the fender join drivers' side and the gap between the hood and the bumper was larger than normal. The office called the next morning to let me know it was completed. I mentioned these to them, and they said they would have it looked into. I decided to go down there and when I arrived there was a tech attempting to put patch paint on the chip, this isn't what I paid for. Also as mentioned the gap. We had slight conversation on its repair and he said it would need to be removed to be fixed correctly., I assumed that would have taken place, but it didn't. They kept the car, the next day I called and she said it was completed and she came to pick me up. When I returned the gap was acceptable, but the chip was still patched. The young lady that picked me up said an apprentice had done the work and that was not an excuse. If an apprentice did the work, then a senior tech should have inspected it and hopefully it would have got fixed correctly. I realize there are other items underneath that are broke but still any external items should have been done right. I was hoping to find a place that was trustworthy, but it didn't happen. I have 1970 Nove SS BBC that I have some small dent's and was looking to get them fixed plus 1998 Daytona liberator 21-foot tunnel hull jet bota I was wanting to get painted this summer, but I can't see them coming here. Sorry for the rant but I hope you believe its warranted. If you would like to discuss this further reach out to me 269-806-6892 Phil.

Returned Clean

My Experience - 5.0/5.0 -

The car looks great. The serive and support from Susan and Berh was amazing.

My Experience - 5.0/5.0 -

Always satisfied

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Vicksburg Auto Body made certain all aspects of the repair were done correctly & with professionalism . Worry free.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The personal were friendly/professional. The work exceptional.

Customer Service - 5.0/5.0 -

Very satisfied

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

The truck looked great it appeared to match very well staff was welcoming and friendly

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Truck looks great paint matches perfectly!!

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Good job. Thanks