Victory Collision Center

4.7 (359reviews)
95%
1408 Hwy 45 Bypass,  Jackson,  TN  38305
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Shop AssistantSparkles

In operation 70 years.

Victory Collision Center is owned by Victory Automotive Group, a family owned and operated company in its twenty-sixth year of business, comprised of 48 locations across the country. Victory Automotive Group represents the following manufacturers and is committed to the ongoing education and certification of the Victory Collision Center team to ensure topnotch product knowledge and get it right the first-time success for our customers: Buick, Chevrolet, Chrysler, Dodge, Ford, GMC, Honda, Hyundai, Jeep, Lexus, Nissan, RAM, Subaru, Toyota and Volkswagen. Accepting all warranty work and insurance, Victory Collision Center is your one-stop-shop from minor dents to major collisions.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (359)

Customers say
Overall Customer Satisfaction
Customers consistently praise Victory Honda's collision center for exceptional service quality and professionalism. Many highlight the excellent customer service, with staff being described as friendly, helpful, and professional throughout the repair process. The quality of repairs receives high marks, with customers noting their vehicles look like new after service. Communication is generally strong, with regular updates and text messages keeping customers informed. Timeliness is a standout feature, with many repairs completed faster than expected. Customers appreciate the loaner vehicle service and thorough cleaning of vehicles upon return. However, some feedback indicates occasional communication gaps and isolated quality concerns that required follow-up visits.
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"I didnt have a repair experience. My car is still having issues. The explanation I got was that it was everyone BUT ..." Read more
"Every experience I've encountered has been nothing less than simply amazing and professional, very informative and pleasant. Very Satisfied would ..." Read more
"My truck looked awesome! The body shop did a fabulous job. Would definitely recommend to anyone."
"They did a great job and the car looks like new."
"The quality of work that was done could very well been better by someone who doesnt have any credentials. I take my vehicle here because I believe in keeping ..." Read more
"... take a week but they already had parts in stock so it was ready earlier than expected." Read more
"Exact day as expected!"
"... were so professional and courteous in every way! Did the work in such a timely manner and everything looks great. Job very well done, thank ..." Read more
"Took a little while to get a part"
"It took a long time to fix my car. I am proud of the service that was rendered."

My Experience

I have been to body shop a few times. wonderful service.

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Timely. Excellent results.

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They did an excellent job and I will continue to use them in the future

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Owen Bass oversaw the job and made sure it was done correctly and put first priority

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Very nice job

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Called with updates and kept me informed

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They were quick with my repairs and my Pilot looks brand new.

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My Experience

Just keep up the super Honda professional work that comes through the Honda portal. Kudos to the body shop personnel who worked a super job on my Accord. Thanks !

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Nice job very happy.

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Great team did a great job.

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My Experience

Amazing work and great people to deal with

My Experience

Great place to do business..I’ve highly recommended to others..

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Returned Clean

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They did a wonderful job. The windshield is great. The only issue I had was trying to get you all to send over the assignment so they could do the repair. I had to call no less than 8 different times to get someone to send it over. I specifically told the first agent I spoke to, I wanted it done at Honda and she ignored me and sent the assignment to Jack morris instead.

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