Victory Collision Center

4.7 (359reviews)
95%
1408 Hwy 45 Bypass,  Jackson,  TN  38305
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Shop AssistantSparkles

In operation 70 years.

Victory Collision Center is owned by Victory Automotive Group, a family owned and operated company in its twenty-sixth year of business, comprised of 48 locations across the country. Victory Automotive Group represents the following manufacturers and is committed to the ongoing education and certification of the Victory Collision Center team to ensure topnotch product knowledge and get it right the first-time success for our customers: Buick, Chevrolet, Chrysler, Dodge, Ford, GMC, Honda, Hyundai, Jeep, Lexus, Nissan, RAM, Subaru, Toyota and Volkswagen. Accepting all warranty work and insurance, Victory Collision Center is your one-stop-shop from minor dents to major collisions.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (359)

Likely to Recommend

Repair Quality

I loved how they made the repairs we agreed on. And it didn't take very long to have me back in my car.

Customer Service

I was a little nervous when the technician seem to have forgotten a surveying the damage to the car but when they started the work everything was done to my satisfaction

My Experience

Everyone was pleasant, friendly and thorough in keeping me up to date through the whole process. Thank you all!

Likely to Recommend

10/10

Repair Quality

Every experience I've encountered has been nothing less than simply amazing and professional, very informative and pleasant. Very Satisfied would be an understatement.

Customer Service

10/10!

Returned Clean

My Experience

Pleased with my vehicle and very pleased with my customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Great customer service vehicle was returned cleaned and completely repaired. And returned faster than I expected . This place is next level and Jason was fantastic

My Experience

Could not ask for better!

My Experience

Body work looks great, damaged tire replaced. Great service from the Body shop and the Service shop. Providing a loaner to drive was so appreciated. I’ve only had the car back a few hours but so far I am completely happy. Thank you all.

My Experience

Ex cellent body and service department’ I was so impressed with the exterior repairs to my 11 yr old suv

Likely to Recommend

The shop manager made my experience this time horrible and d long as he works there I will not be back. Very bad customer service!! Steve Morgan was the only reason I allowed my truck to stay there for repairs.

Repair Quality

Very satisfied with the shop performance but shop manager has a nasty attitude and poor customer service.

Customer Service

Steve Morgan and Jason as well as the others who worked on my truck did an amazing job. I'm very very dissatisfied with the shop manager Josh and his attitude and customer service definitely needs a lot of work and coaching.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Outstanding crew at victory honda

Customer Service

Totally satisfied

My Experience

Very satisfied to have body work done on vehicle by Honda. Very efficient and happy with way ride looks. I can't tell it had any work done. Kudos!

My Experience

Everything was very good thank to everyone

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Josh Thomason body shop manager was great. They did an excellent job and got it done faster then expected. He gave me a great CRV for loaner. Mine is CRV so very comfortable with car. He was so professional and polite. Sent me updates and personally called to tell me done. Katherine in office had just called also. She Also kept me informed. I took in Monday morning and said be done Wednesday but got completed Tuesday afternoon. I was so pleased. Katherine took me to car and we inspected together. Perfect. The people at this Honda care and one reason I drive a Honda. Told several friends and could not believe loaner and such fast service. Josh made me feel like I was important and a valuable customer. He called to thank me for choosing Honda and make sure I was satisfied with repair. Honda is blessed to have these people working for them. Thank you!

Likely to Recommend

Repair Quality

Went beyond washed and cleaned. Kept updated Repairs looked great ! Excellent services

Customer Service