Village Auto Body

5.0 (1,128reviews)
99%
729 First Street,  Batavia,  IL  60510

In operation 33 years.

Village Auto Body is a family owned repair center. The shop has been in business for over 35 years. Our shop is known for great customer care and satisfaction in quality and timely repairs.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,128)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional quality of repairs, with many noting their vehicles looked brand new upon return. The shop receives high marks for outstanding communication, including proactive text message updates throughout the repair process. Timeliness is a recurring highlight, with numerous customers reporting their vehicles were completed ahead of schedule. The professionalism, friendliness, and helpfulness of the staff are frequently commended, along with the seamless coordination with insurance companies. A small number of customers noted improvement areas such as occasional delays versus initial estimates and infrequent mid-repair updates, as shared directly in their feedback. Overall, the overwhelming majority of customers express strong satisfaction and enthusiastically recommend the shop to friends and family.
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"... for better people to deal with and above all their exceptional work, attention to detail, and the quality of work is second to none." Read more
"... professional. Our repair was not a fender bender. Village not only restored our car to its original shape they went above and beyond to detail the exterior and interior to immaculate ..." Read more
"... you would never know it had been in an accident. The craftsmanship and attention to detail were beyond my expectations." Read more
"... handling our recent insurance damage claim. We are very happy with the quality of the work and the speed at which it was completed." Read more
"... helpful navigating my first insurance claim process! Above and beyond customer service and as always the work is impeccable" Read more
"My car was ready to be picked up many hours before it was promised even though extra parts were ordered and a third party had to be brought in to set up ..." Read more
"Would be a 10, but for the estimate of 3 days and took 5 days"
"I was impressed with their dependability they had the repairs finished when they said they would be. That doesnt happen frequently"
"Early by a week"
"Maybe. While the work was wonderful, I had to wait two months for my car to be fitted in for repair."
"... impressed with the work mirror matches perfectly. Communication was excellent, text messages were very informative." Read more
"It is a pleasure doing business with you. You communicate clearly and in a timely fashion. The end result is well done."
"Explained things clearly, arranged everything with the rental company, and sent updates on progress of the job."

My Experience

Professional and cordial. Very positive experience. The work looked great. Thank you.

My Experience

Great communication the shop when the repair was over 2 and 1/2 months out, repair looks good and done Quicker than expected. Looks great. Will definitely recommend and use village Auto body in the future

My Experience

Wonderful customer service!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

We appreciate all the help you provided for us. Everyone was very friendly and showed genuine care when our daughter was in her accident. Thank you so much!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

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My Experience

Excellent service, excellent work

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Repair Quality

Customer Service

Returned Clean

My Experience

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Customer Service

Returned Clean

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Repair Quality

Informative and transparent with services. Great service.

Customer Service

Returned Clean

My Experience

Great service and exceptional work. The work they performed on my car made it better than when it was brand new!!! Thank you!!!

Likely to Recommend

I will highly recommend Village Auro Body to all friends and relatives that might need this type of service.

Repair Quality

Quality of repair was exceptional! Car was better than new!!

Customer Service

Very professional, caring and great communication. Nice to be able to have the rental car pick up and drop off at Village Auto.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Estimate and final invoice did not match.

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I would highly recommend. Personal service and they did a great job.

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Repair Quality

Great work at a fair price

Customer Service

Great job

Returned Clean

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Repair Quality

Results are excellent.

Customer Service

My wife said you were very helpful and very easy to work with.

Returned Clean

Likely to Recommend

Repair Quality

Super care and attention to detail, quick turnaround

Customer Service

Returned Clean

My Experience

Very pleased with the service I received at village Auto body. Very helpful with a rental vehicle and return of the rental vehicle. Very thorough examination of the car to find all damages. Excellent work and I would recommend this excellent team to anyone.

Likely to Recommend

Repair Quality

Excellent service. Would highly recommend

Customer Service

Assisted with car rental. Nice detailing of car

Returned Clean

Likely to Recommend

Repair Quality

This body shop is excellent. They tell you what they’re gonna do, and they do it. I have brought several vehicles to them over the years and always appreciated their service.

Customer Service

Excellent customer service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Terrific work, outstanding staff...we'll done!