Visual Fx, Inc.
In operation 24 years.
Visual FX is a family owned auto restoration and collision center that has been serving Northeast Florida for almost 20 years. Our goal is to provide high quality restoration and collision services to ensure your car is repaired to meet your expectations!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 9:00 am - 5:30 pm |
| Tue | 9:00 am - 5:30 pm |
| Wed | 9:00 am - 5:30 pm |
| Thu | 9:00 am - 5:30 pm |
| Fri | 9:00 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good communication and excellent quality
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I’ll be coming back for work and would recommend people to them
Repair Quality - 5.0/5.0 -
Everyone in the office was ever nice and the work looked really good
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
If you are looking for a paint job you could put on a trophy shelf I would not hesitate to say Visual FX is a must go to. Im sure they do things other than custom as well
Repair Quality - 5.0/5.0 -
Each and every interaction with the shop was great. It is clear there is a family/team culture present. Each person made me feel heard and seemed excited to help
Customer Service - 5.0/5.0 -
The team did a great job of identifing my needs and responding responsibly
Returned Clean
Likely to Recommend - 5.0/5.0 -
No comment
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nice people to deal with. Did an excellent job repairing my car. Repairs were done in a timely fashion.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would definitely recommend them.
Repair Quality - 4.0/5.0 -
This review is done immediately after taking delivery. The real test is how it holds up over time. There is some discoloration/yellowing on a portion of the part. To be fair, they do not have a professional carbon fiber tech or the tooling to deal with carbon fiber. So for what they could do, they did a great job. And with all things considered, I am happy with the results. I did not see any solvent pop, runs, or any other issues. I gave an 8 because of the yellowing, and I do not know yet if it will hold up over time. If after a decade the paint still holds up, I would change to a 9. I recommend hiring a carbon fiber technician considering many vehicles nowadays are utilizing that material.
Customer Service - 4.0/5.0 -
Overall customer service was great. Only issue we seem to have was a communication issue. Apparently, the owner thought one of his employees reached out to me regarding shipping, which I never received. Owner thought I was ignoring or refusing to pick up the items. He then called and left a voicemail demanding payment and to pick up that same day. I had to contact owner directly to resolve the issue, and to clarify a few things. I then advised when I would be in town next to pick the items up and we had an agreement. When I came to pick up the items, the interaction was pleasant.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already advised my friends and neighbors of my complete satisfaction with Visual FX.
Repair Quality - 5.0/5.0 -
The repair is excellent. Paint quality and alignment of replacement parts are excellent.
Customer Service - 5.0/5.0 -
Second to none. I've never worked with any company that delivered the repaired vehicle to house. I'm very appreciative.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Will highly recommend
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Very communicative, status given timely
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Courteous, detailed, upfront, professional and honest. Had a wonderful experience and the end result was perfect!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful and quality work, I couldn’t be happier with the amazing repair they did on my car.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work on my truck.
Customer Service - 5.0/5.0 -
Everyone was very friendly and welcoming.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
My car looked great! Only comment I would have is to make sure they clean their hands if they are working with the lining of a roof! There are a couple spots of black on the hood liner that don’t seem to be coming out. Other than that the body looked great.