Vive Collision of Albany
At VIVE Collision of Albany, we are dedicated to providing superior service to our valued customers across the Capital Region and surrounding areas. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Great service from beginning to end. Always kept in contact with updates on repairs. Highly recommend this shop for any car repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work and in a timely fashion I really appreciate that I will use them again
Customer Service - 5.0/5.0 -
Ms Debra front desk clerk was phenomenal kind courteous and professional i appreciate her service
Returned Clean
My Experience - 5.0/5.0 -
Very impressed. Staff friendly and worked quickly to fix my car when I told them I really needed the car by October 31 so I could drive to visit my grandchildren in Maryland. Originally they gave me date of Nov. 4 but finished by October 28! Wow and thanks!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Bishoy was knowledgeable professional and an absolute pleasure to deal with. I would highly recommend five collision to anybody in a similar situation.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The reason for the 8 is because one head lamp was changed that was require bexause of the accident, but it would have been appreciated if i could have been notified so i accept the responsibility to change the other even with me paying the cost. Currently car looks one head lamp bright and new the other dull.
Customer Service - 5.0/5.0 -
They kept me notified
My Experience - 5.0/5.0 -
Did a awesome job car looks great
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
They did a great job on the car
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
The customer service was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication, helpful, services
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very happy about the customer service, Debra who is very kind, nice and very professional person. Thank you for the team who clean inside and outside my car and make it like brand new. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and work!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and work!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
VIVE has done a really good job! I highly recommend this body repair shop!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
They did a terrific job fixing my car and painting it. The damage never looks like it was there. I only issue that I have is that one of the rims was re-power coated because of a little damage on it but not the other three were not. Now I have to go get the other three done which will cost around $500 because the others don’t match now. I don’t know if it was there call or the insurance.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was excellent
Customer Service - 5.0/5.0 -
Staff was awesome
My Experience - 5.0/5.0 -
Deborah is amazing!!! She walked me through the entire process as answered all my questions. She even stayed later than her scheduled work day to accommodate my hectic schedule. Also you have an awesome team of technicians as my car looks great! You would never know that my car had work done on it. Thanks Bishoy and team!!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and friendly
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You did a terrific job, my car looks fantastic! Special shout out on the detailing. Thank you for such a great experience start to finish!
Likely to Recommend - 5.0/5.0 -
I will definitely recommend VIVE
Repair Quality - 5.0/5.0 -
VIVE did a wonderful job, I am very happy with my repairs.
Customer Service - 5.0/5.0 -
Excellent communication throughout the process. Everyone was very friendly and helpful.
My Experience - 5.0/5.0 -
See Google review
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good work, car came back like new.
Customer Service - 5.0/5.0 -
Friendly service and kept us up to date with status on a regular basis.