Vive Collision of Albany
At VIVE Collision of Albany, we are dedicated to providing superior service to our valued customers across the Capital Region and surrounding areas. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did an amazing job and addressed all my questions or concerns.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Debra in Customer Service was great. So helpful. Work was done beautifully. The whole vehicle, inside and out, looked great.
My Experience - 5.0/5.0 -
Every interaction with VIVE personnel from start to finish exceeded my expectations, and the quality of the finished repair to my vehicle is excellent. Thank you!
Likely to Recommend - 5.0/5.0 -
I have already recommended.
Repair Quality - 5.0/5.0 -
The repair exceeded my expectation!
Customer Service - 5.0/5.0 -
Excellent!
Returned Clean
My Experience - 5.0/5.0 -
Excellent customer care, fast servuce
My Experience - 5.0/5.0 -
Great customer service and timely repairs with updates along the way
My Experience - 5.0/5.0 -
First of all, my car looked better than it did when I purchased it! Secondly, there were never any worries and any concerns during the time the work was being done because I got periodic updates on the progress, making me extremely comfortable with the quality of the service that this company offers.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
VIVE did an amazing job at repairing my vehicle. The company and the staff persons provided care that is well above the expectations that one would have. Not one day did I have to worry about the progress of the vehicle because I received periodic text messages updating me on every phase of the process. Everything happened seamlessly. I will recommend VIVE to everyone I know and use it when these kind of services are needed in the future! Thanks for providing stellar services! And by the way, the company could not have chosen a better person to serve as receptionist to welcome the general public and address the initial needs of the customers!
Customer Service - 5.0/5.0 -
See initial comments
Likely to Recommend - 4.5/5.0 -
I would recommend, however we do not live in the area.
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was very impressed with the staff and service. I was updated on the progress and my car was delivered as promised
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very impressive my car was delivered as promised good as new
Customer Service - 5.0/5.0 -
Top notch communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service was excellent and we were notified promptly for the vehicles status.
Customer Service - 5.0/5.0 -
Office manager was very helpful and wonderful to deal with.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everybody very friendly and helpful. Debra goes out of her way to be pleasant and helpful.
My Experience - 5.0/5.0 -
Awesome job. Very friendly people. Great service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I had a wonderful experience with Vive Collision! They kept me up to date regularly. And the work they did on my car was awesome. Looked brand new. Completely satisfied & very happy with Vive. Thanks so much for the positive experience after a not so great situation - meaning the accident. Sincerely, Laurel
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very positive experience ! Employees were very friendly & accommodating. My vehicle repair came out wonderfully.
Customer Service - 5.0/5.0 -
Great customer service !
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service, and personal attentions. Thanks
Customer Service - 5.0/5.0 -
Informations on time, and professional
Returned Clean
My Experience - 5.0/5.0 -
Top of the line Staff & excellent service đź‘Ź
My Experience - 5.0/5.0 -
Great experience from the beginning to the end. Great customer service and very satisfied with the repair to my car! I appreciate everything. Thank you! Arndreia
My Experience - 5.0/5.0 -
Deborah was a pleasure to deal with and my wife and son appreciated the manager who walked them around the car upon pickup. I told George Wolf to let Vartan know how much we appreciated it. We had another experience with Lia Collision that was not nearly as good. Plus it was completed ahead of time. My wife was excited about that.
Likely to Recommend - 5.0/5.0 -
Highly likely.
Repair Quality - 5.0/5.0 -
Everyone was a pleasure to deal with and my car was completed early so my wife and son were thrilled.