Vive Collision of Lehigh Valley
In operation 36 years.
We had the vision to provide a premier repair experience for the residents o Lehigh Valley. Our 55,000 square feet facility not only houses our collision re and paint departments but, our auto glass repair and replacement, paintless dent repair, plastic repair and reconditioning and detailing departments. The body shop has grown by partnering with insurance companies and by helping you to process your claims quickly and smoothly. We handle all of our claims electronically for even faster processing. Our standard operating procedures ensure that all repairs are held to the highest standard while advocating your insurance claim for you.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
You guys were done 9 days early!!!!! Everyone was so kind and even acknowledged the fact that I had just been in an accident in a super caring way. The text messages were also so helpful for my peace of mind! Thank you thank you!
My Experience - 5.0/5.0 -
Body work was done perfectly !!!
Likely to Recommend - 5.0/5.0 -
They do great work....
Repair Quality - 5.0/5.0 -
body work looks PERFECT !!!
Customer Service - 5.0/5.0 -
They are very busy but very helpful and pleasant to work with
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks awesome
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff upfront was always very informative and professional. The job done was excellent and very neatly and correctly done. Car looked great and brand new. Fully satisfied with Vive collision. It was pleasure working with you
My Experience - 5.0/5.0 -
It would be nice if you folks would wash the car
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
PIENSO QUE DURAN MUCHO CON VEHICULO PARA ARREGLARLO
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good 🥰
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Except for the fact that I was not given an update in ten days!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Job, Excellent Updates Throughout The Process, & Respectful Staff. Thank You!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
The repair work wasn't good. Definitely not what i expected. The lights were not correctly aligned and not placed correctly. The light beam are out of place and they were not able to fix it despite taking the car back to them. Staff was cordial and accomodative but the quality of work is not up to par
Customer Service - 2.5/5.0
Likely to Recommend - 5.0/5.0 -
Professional, courteous, knowledgeable staff at all levels. And, you'll get back your vehicle looking even better.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I would not recommend this place to anyone. I will never bring my car back here or give them another dollar of my business.
Repair Quality - 2.0/5.0 -
Took 3 months to complete - was told it would be 4-8 weeks maximum (was never told there was a possibility of this being longer). Ended up having to go with a used part instead of a new one since the center insisted they had to take my car and rip it apart first before placing the order for the new door (and it was then on backorder). I asked if I could have my car back in the meantime and was told no. Upon finally getting my car back, a bunch of settings inside were changed that I found unusual (econ mode was turned off, my AC was set to low and on high blast, my lights on my dashboard were dimmed all the way down, etc.). Why were these settings changed when only my door was being replaced? Lastly, within a week of getting my car back, it wouldn't start. Turns out that my battery was drained from either the car being worked on or from sitting idle for 3 months. I had to take it BACK to the center and have them charge it overnight. Overall, extremely frustrating.
Customer Service - 1.0/5.0 -
The front desk staff was kind, but I felt higher-level management was rude. When I went in to discuss my options about getting my car back sooner (2 months into the process) I was told that I "shouldn't be upset with them" because this was "not their fault" that the part was on backorder. Yet, it was their fault because they refused to let me use my car while waiting for the part. I felt like I was spoken to as if the management thought I was incompetent.