Vive Collision of Owego

4.8 (99reviews)
97%
875 State Route 17c,  Owego,  NY  13827
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Shop AssistantSparkles

In operation 11 years.

At VIVE Collision of Owego, we provide superior service to our valued customers throughout the Southern Tier area. Our welcoming and knowledgeable customer care team works hand in hand with our expert estimators to offer you seamless support throughout your experience with us. Our technicians are committed to excellence, pursuing ongoing education to deliver top-quality auto body repairs. By taking a people-first approach, we place your safety and satisfaction above all else, ensuring a service you can trust backed by a lifetime warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (99)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, with many highlighting outstanding workmanship that restored vehicles to like-new condition. The team received high marks for professionalism, friendliness, and going above and beyond expectations. Communication stood out as a major strength, with customers appreciating frequent text and phone updates throughout the repair process. Timeliness was generally well-received, with several vehicles completed ahead of schedule. A few customers noted minor delays, often attributed to parts availability or additional damage discovered, though they appreciated being kept informed. Some customers mentioned isolated concerns such as unauthorized removal of items and inconsistent communication, reflecting areas customers felt could be refined.
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"... quite simply the best! Friendly and professional, your work is of the highest quality, I would recommend Owego Vive to everyone." Read more
"... periodically to keep you updated on the repair progress, worked performed was top notch quality. Highly recommend Vive Collision of Owego" Read more
"The customer service was excellent. The guys were patient, friendly and professional. 2 thumbs up."
"They did a great job on my truck, the guys went above and beyond my expectations. From the scheduling, to the communication throughout ..." Read more
"Everyone wa completely cooperative and helpful. You treated us with the utmost respect and courtesy anyone could ask for, keeping us informed on the ..." Read more
"... process was professional, efficient, and stress-free. Their communication was excellent—they kept me informed throughout the repair and answered all of my questions. ..." Read more
"Vive sends text messages periodically to keep you updated on the repair progress, worked performed was top ..." Read more
"... great and staff was friendly. Throughout the process vive had exceptional communication, answering all questions I may have had and keeping me updated." Read more
"... the savviness of the Technician to reduce cost and the level of regular communications." Read more
"... think the actual repair looks excellent. I did have inconsistent communication from the company that was frustrating. Direct communication from the location my repairs ..." Read more

My Experience

Excellent workmanship. Car returned cleaner than when I took it in. They went the extra mile to expedite the process for me. Very satisfied. Would highly recommend. Thanks again. PS Tom Anderson was especially helpful.

My Experience

Whomever made the call yo replace my tailgate major shout to them. I. Very pickey so that call was a good one. Thankyou all for a job well done.

Likely to Recommend

Repair Quality

Easy to work with.

Customer Service

Took vehicle right in and dif a walk about with the vehicle, shared the procedures and approx timeline. At pick up employee ealked out and confirmed everything was working properly. Customer service top notch!!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Very pleased with the service, frequent updates and extra help they gave me. Thanks!

Likely to Recommend

Repair Quality

I am very pleased with the work done at Vive, frequent updates and the help they gave me with rides to and from their facility. Car looks great!

Customer Service

I am very pleased with the work done at Vive, frequent updates and the help they gave me with rides to and from their facility. Car looks great!

Returned Clean

Likely to Recommend

Repair Quality

Best employee and very cool Thanks

Customer Service

Good customer service

Likely to Recommend

Yes I definitely will

Repair Quality

The new tailgate looks great and the cover is really nice. I am very pleased with the service

Customer Service

I’m very pleased with the prompt professional service I received. Everything looks great

Returned Clean

Likely to Recommend

Repair Quality

Repair was done to my satisfaction

Customer Service

Took a little longer than expected

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

My husband and I are completely satisfied with the professionalism and respect as a customer. And we look forward to sharing our experience with family and friends, and thank you to the crew and staff at VIVE. We find it easily to give them a 10 rating. Thank you. The standard Family.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very easy process, Tom explained everything and kept me updated throughout.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Very nice job

Customer Service

My Experience

Even though it took longer than was originally intended , they were very nice and took good care of us. They even paid for the extra days on the rental. I would highly recommend VIVE!

My Experience

Impeccable communication

My Experience

Tyler promised to get it done as quick as possible and he went above my expectations to make it happen!