Vive Collision of Thomaston
In operation 5 years.
VIVE Collision of Thomaston is proud to serve customers throughout Litchfield County and the surrounding Thomaston area for all their auto body needs. We provide a lifetime warranty and our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very fast work and a great staff
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great job!
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0 -
Great job!
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
Location not convenient
Repair Quality - 4.5/5.0 -
Driver door is a little hard to close
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent services attention
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Once the parts problem got straightened out, Gravel's Auto performed as expected. My time concerns were addressed and they delivered on time. The workmanship done on my pickup was excellent. I would recommend Rich Gravel's Auto for quality work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The progress was updated frequently, service was as expected. They tended to my timely needs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Communication was fantastic. My touchscreen for radio display no longer works. Possibly from impact
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was great to speak with there. Kept me up to date from the day my car was towed there. The work was done fast and my car looks beautiful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service rep Christine(?) was awesome; great communication!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They did a great job
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
So happy with the quick turn around time. Have a great holiday.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Rich Gravels in Thomaston Connecticut is the best! They worked on my wife’s SUV 5 years ago and now they just finished up work on my truck that was damaged in an auto accident. They are extremely supportive throughout the entire process and they keep you informed every step of the way. The work that they do is unbelievable and unmatched by any body shop that I ever seen. I highly recommend them for any auto body repairs you may have, they always do a great job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Servicio excelente. Muchas gracias!!
My Experience - 5.0/5.0 -
Appreciate all the help
My Experience - 5.0/5.0 -
I received very good service, with professionalism and friendliness, I received updates on the progress of the service and delivery time. The repair was perfect. Thank you very much Gravel’s Auto team!!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very nice did a excellent job and finished the job 5 days early.
Customer Service - 5.0/5.0 -
Very nice gave a perfect estimate and did for the price.
Returned Clean
Likely to Recommend - 5.0/5.0 -
What they we able to do was amazing and looks like it never happened.
Repair Quality - 5.0/5.0 -
Very friendly and courteous.
Customer Service - 5.0/5.0 -
Very helpful and clear on explanation of what was going to be done on truck.