Vive Collision of Thomaston

4.9 (474reviews)
98%
301 McMahon Dr.,  Thomaston,  CT  06787
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Shop AssistantSparkles

In operation 5 years.

VIVE Collision of Thomaston is proud to serve customers throughout Litchfield County and the surrounding Thomaston area for all their auto body needs. We provide a lifetime warranty and our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (474)

Likely to Recommend

What they we able to do was amazing and looks like it never happened.

Repair Quality

Very friendly and courteous.

Customer Service

Very helpful and clear on explanation of what was going to be done on truck.

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Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Little pricey cost a little more than I expected but they did a great job paint looks awesome. Thank you

Customer Service

Rob Renna was great

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Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

Not completly satisified with finish.

Customer Service

Status updates were late sometimes

Returned Clean

My Experience

Great Job!!!

Likely to Recommend

Repair Quality

Car came out great!! Very happy

Customer Service

Was told car was ready prior to it being ready..also minimal communication

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Likely to Recommend

Repair Quality

Customer Service

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My Experience

It was good and it looks like it’s the way I bought it. Can’t tell it was twisted. In the ground hood job and thanks for looking at that one part that was s tightened out

My Experience

Joe and the entire crew were very pleasant and kept me informed the entire time. I would highly recommend them

Likely to Recommend

Yes and I have heard wonderful comments about this shop

Repair Quality

Beautiful

Customer Service

Ten plus Very friendly and professional Organized The texted me throughout with the progress

Returned Clean

My Experience

Everyone there was pleasant and great. They did excellent work on my car. If needed I will definitely return there in the future.

Likely to Recommend

Repair Quality

Excellent service and repair.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Customer Service

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My Experience

Likely to Recommend

I was happy with everything

Repair Quality

Did a great job on my car. I’m very happy with the people there . Made me very comfortable. If I needed to say negative it would be to update a little more. Thank you everyone at Rich Gravel!

Customer Service

They are great!

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Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

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My Experience

They were amazing and always kept me in the loop of what was going on with my repairs. They delt with the insurance company and arranged for my rental.

Likely to Recommend

I will always recommend Gravel

Repair Quality

Customer Service

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My Experience

All I’m going to say is that rich Gravel’s team is nothing but professional, The Craftsman ship from the paint work and their professional opinion really made me feel at ease through my first damage on my Benz. Their hole teamed really collaborates and works together to achieve their customers needs; family atmosphere. I highly recommend Riches Gravel and auto and you won’t be disappointed through and through I wana give a shout out to Robert your discretion and your willing to help with your knowledge and piece of mind all the way through end you really helped me out !

Likely to Recommend

Rich is a family friend so I am probably obligated to recommend them

Repair Quality

No complaints besides a loose connection with the tail light.

Customer Service

Great people, great service :)

Returned Clean