Vive Collision of Thomaston

4.9 (472reviews)
98%
301 McMahon Dr.,  Thomaston,  CT  06787
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Shop AssistantSparkles

In operation 5 years.

VIVE Collision of Thomaston is proud to serve customers throughout Litchfield County and the surrounding Thomaston area for all their auto body needs. We provide a lifetime warranty and our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (472)

Likely to Recommend

Repair Quality

Car looks great.

Customer Service

Nice office personal

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Customer Service

I received updates regarding the status of the work regularly

Returned Clean

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Customer Service

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Customer Service

Returned Clean

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Repair Quality

I am shocked at what a wonderful job they did!! It was amazing and they even washed and vacuumed my car. They don’t get a ten, they get a 15!

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Did a great job. Looks fantastic.

Customer Service

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Customer Service

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Repair Quality

Wonderful staff! Very knowledgeable. Rob was FANTASTIC!! Thorough, explained everything and was very kind to me and my daughter. I would recommend their service to anyone. Thank you!!

Customer Service

Robert was great!!

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

You guys are great. I’d gladly refer people to use your services. Keeped me updated and work was professionally done. So happy with the car repairs. Thank you again

Likely to Recommend

Repair Quality

Made nightmare go away. They did a great job. Would highly recommend them to family and friends

Customer Service

My Experience

Likely to Recommend

I was a loyal customer because of the previous ownership, and I am delighted the new ownership delivers the same quality of service.

Repair Quality

Communication was excellent, starting with in person when I dropped the car off, continuing with texts giving me repair status updates, and ending with a phone call from the service manager who worked a miracle to get me my car back well before the promised date. VIVE really understands the emotional connection people have with their cars.

Customer Service

Isabelle and Amelia in the front office are the efficient and friendly face of VIVE, responsible for excellent communication in multiple modes.

Returned Clean

My Experience

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Customer Service

Returned Clean

My Experience

Great job on my truck. Done in a timely manner, with quality and care. Will highly recommend them.

Likely to Recommend

Repair Quality

Great service, kept me updated on the situation with my car. The car was in mint condition when they finish ,will recommend them

Customer Service

Returned Clean

My Experience

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Customer Service

My Experience

Not only was my car repaired by an extremely qualified mechanic, but Vive cleaned and vacuumed the inside of the car as well. Everyone at Vive was friendly and extremely helpful during this process. I never leave reviews but I was so impressed with Vive that I decided to leave one, my first one, and hope that anybody reading this who is looking for a talented, thorough and honest mechanic will stop here first. Merry Christmas to everyone reading this tonight.

My Experience

Staff was great and communicative. Got my vehicle early.

My Experience

Great work, easy to do business with, thank you!

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Customer Service

My Experience

Easy to speak with receptionists and clarify any issues. They do a great job communicating

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Customer Service