Vive Collision of Thomaston
In operation 5 years.
VIVE Collision of Thomaston is proud to serve customers throughout Litchfield County and the surrounding Thomaston area for all their auto body needs. We provide a lifetime warranty and our team of highly trained professionals, from friendly customer care associates to knowledgeable estimators, are here to assist you every step of the way. Our technicians undergo continuous training to ensure your vehicle is always repaired properly. Being people-first, your safety and satisfaction are our top priority.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Overall great job
Repair Quality - 5.0/5.0 -
I was so happy to get my car back without even a hint of the collision that sent me to your shop. Thank you for also washing my car; it really needed it!
Customer Service - 3.5/5.0 -
I don’t want to complain but I was not called or texted after dropping off the car with the promised time line of completion. I called myself to get that information
My Experience - 5.0/5.0 -
My Beetle looks new! I adore this car and honestly may drive it forever, replacing the engine when it is time. Thank you for your due diligence in making sure each part was perfect. It took a little longer due to that, but my car is perfect now!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This was so nice. Hassle free. The took care of the insurance and rental details and made my car look like new
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I'm delighted with Vive Collision.
Likely to Recommend - 5.0/5.0 -
I love the customer service help
Repair Quality - 5.0/5.0 -
I'm delighted with the work that I have experience with Vive Collision and with Travelers employees who helped guide me through this process
Customer Service - 5.0/5.0 -
I'm delighted with the work that I have experience with Vive Collision
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
car looks great! very happy! my car was washed and cleaned as well thank you so much!
My Experience - 5.0/5.0 -
I was very impressed with Amelia being such a young girl to keep everything right on time and a lot of correspondence going back-and-forth text messages and the car looks great and I really appreciate everything you did and especially keeping me in contact and I didn’t have to wait like three months or four months And that it looks beautiful and I would highly recommend you to all my friends and anyone that’s looking for a good collision garage
Likely to Recommend - 5.0/5.0 -
Like I said, keeping me updated regularly every couple of days sometimes every day a brief and so did enterprise I have to admit they were very much aware of letting me know what was going on too
Repair Quality - 5.0/5.0 -
I was very satisfied with the Amelia on the front desk, giving me every few days giving me an update. The texting kept me abreast of what was going on. I was very satisfied with the high collision and I would highly recommend them again.
Customer Service - 5.0/5.0 -
The program that you use to complete to give a customer a complete update was very satisfying and good to know of what was going on
My Experience - 5.0/5.0 -
Great great work. Beyond all of our expectations.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Overall they did a great job with my car looks new again
Repair Quality - 5.0/5.0 -
I am happy so far only took longer to repair gave me to dates and car was not ready
Customer Service - 5.0/5.0 -
She was very helpful
My Experience - 5.0/5.0 -
5 stars
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything went smoothly with the repairs to my car. I’m very pleased with the results. The staff at VIVE were very helpful and sincere.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were able to fix the scratches on the front bumper of my car. You wouldn’t know anything happened. They also cleaned the inside of my car! Great job!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Awesome work! Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on my bumper!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank You Tedy, a great job