VMS Auto Body Collision Center

4.9 (1,995reviews)
100%
1101 N. Azusa Ave Ste A1,  Covina,  CA  91722
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In operation 37 years, 14 years at this location.

VMS Auto Collision is a family-owned & operated, professional body shop that has been serving the community since 1989. Our goal is to provide high quality repairs on a timely basis. We provide high level of customer communication throughout the repair process including text and email messaging with vehicle owners.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - HertzĀ®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
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Reviews (1,995)

Customers say
Overall Customer Satisfaction
Customers consistently praise VMS Auto Body for their exceptional repair quality, with many noting their vehicles looked brand new or even better than before. The shop receives high marks for professionalism, friendliness, and outstanding customer service across all interactions. Communication is a standout strength, with customers appreciating regular updates throughout the repair process. Timeliness is frequently highlighted, with several repairs completed ahead of schedule. A few customers noted minor issues such as delays due to parts or calibration, scratches on windshield tint, and small cosmetic concerns upon vehicle return, though these were addressed promptly. Overall, customers express strong satisfaction and willingly recommend VMS to friends and family.
AI-Generated from reviews written in the last 12 months
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"Top notch customer and vehicle care. The responsiveness and timeliness was unmatched. Got the estimate, parts ..." Read more
"... the car honestly looks even better than before. The attention to detail, quality of work, and customer service were outstanding from start to finish." Read more
"Excellent service. They are complete professionals. Fast as can be service, guided me through it and kept me updated. And the ..." Read more
"... quarter panel repairs. The team did an amazing job, the service was fast, professional, and my car looks brand new. Highly recommend!" Read more
"... all for choosing VMS. From the first day onwards I experienced a very professional care on my vehicle. VMS took care of almost everything, from handling ..." Read more
"... responsiveness and timeliness was unmatched. Got the estimate, parts ordered and replaced in less than a week. Great service and service team. Im recommending ..." Read more
"... service, courteous personnel, knowlogibable people. The job was completed in less of the projected time. Thank you so much VMS!!" Read more
"I even got it earlier than expected . Thank you ."
"... notified of the progress of our repairs regularly and it as even ready one week earlier than expected" Read more
"There were a couple of delays due to calibration of the vehicle parking sensors."
"Very quick, great communication, kept me updated"
"Excellent communication start to finish. Went above and beyond in getting my car looking like new and willing ..." Read more
"VMS handled all communications with the insurance company on my behalf, which was a huge help. The repair was ..." Read more
"... process for me. All of my questions were answered and updates were provided as my car was being worked on. I appreciate all that VMS did to ensure I had a ..." Read more
"... job! Had a really great experience with you guys keeping me updated every step of the way. Results were fantastic glad I chose you guys to work on my vehicle. ..." Read more

Likely to Recommend

Repair Quality

Great job

Customer Service

Excellent

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Helpful Very good customer service

Customer Service

Satisfied

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

VMS did a great job! Wonderful people to work with. Very professional.

Likely to Recommend

Repair Quality

Everybody was great! Beautiful work. Highly recommend

Customer Service

They are great! Beautiful work, friendly and fair. Very easy process when going through insurance. Highly recommend this shop!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I've spread the good work everywhere and for anyone who admire my car.

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Took longer than I thought, but I understand it was not VMS fault

Customer Service

Satisfied, Lisa kept me informed all the way

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

My Experience

Excellent job on fixing my car. Very satisfied with the repair. Nice people working at VMS especially Rick & Liz. Will sure recommend you to my friends & family.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Job well done!

Likely to Recommend

Repair Quality

Good job!

Customer Service

Good job!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The entire staff was courteous, professional and friendly. We were notified of the progress of our repairs regularly and it as even ready one week earlier than expected

My Experience

My car looked brand new after VMS Auto Collision and the team finished the repairs. They did an amazing job, and the car honestly looks even better than before. The attention to detail, quality of work, and customer service were outstanding from start to finish.

Likely to Recommend

Repair Quality

Great experience. Car looks great better than new.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

VMS handled all communications with the insurance company on my behalf, which was a huge help. The repair was also completed on schedule, and I was satisfied with the service.

My Experience

VMS Auto Body did a 10/10 good job. They took care of everything with the insurance and I didn't have to do anything besides drop off my car to them and pick up my car after all of the repairs were done. They washed and vacuumed my car before I picked it up. My car looks brand new again. Thank you all!

My Experience

I sincerely appreciate the professionalism patience and support that I received from the team throughout the process. Thank you for everything

My Experience

Very quick, great communication, kept me updated

Likely to Recommend

Repair Quality

Thank you for making this experience so simple and enjoyable.

Customer Service

Everyone was very helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

It was my first experience as a vehicle owner. I do not regret at all for choosing VMS. From the first day onwards I experienced a very professional care on my vehicle. VMS took care of almost everything, from handling with my insurance, car rental and till the last step they were right behind. Outcome was really great with my vehicle. Body work was excellent. Highly recommend to anyone who wants to get a vehicle repaired without any hassle

Likely to Recommend

Repair Quality

Excellent service and high-quality repair work

Customer Service

The service team was very friendly and professional, my car looks just like new.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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