Vogel's Collision Services
In operation 78 years.
Vogel's Collision has been providing quality collision repair services to customers in the Rochester, NY area since 1948. Our team of certified technicians excel at offering each customer the personalized service they deserve. We have the skills and knowledge necessary to get the job done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 9:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Could not be happier with the repairs that were done.
Customer Service - 5.0/5.0 -
couldn’t be happier with the work that was done
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
The repairs ended up taking closer to 3 weeks than the originally quoted 3 days, but the work itself turned out very good.
Customer Service - 3.5/5.0 -
The shop encountered multiple probably unnecessary issues regarding submitting requests to my insurance for approval, as well as ordering an incorrect part. Both of these contributed to the delays, but the guys were extremely helpful working with Geico to adjust my rental duration accordingly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Could have been more welcoming in the front office.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair quality was great, unable to differentiate between the “new” and the “old”.
Customer Service - 5.0/5.0 -
Extremely helpful and polite.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great experience with Vogel. Repairs done right and on time.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Customer service was uniformly courteous and prompt. Interface between my insurance company and car rental service were seamless and smooth.
Repair Quality - 4.5/5.0 -
The final result was ideal! But it took twice as long as promised (instead of 5 days, it took 12 days).
Customer Service - 5.0/5.0 -
The interface between vogal and Allstate and Enterprise was smooth, seamless and a huge stress-reducer!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
We have used Vogels for many years.
Repair Quality - 5.0/5.0 -
Helpful and efficient
Customer Service - 5.0/5.0 -
Helpful and efficient
Returned Clean
Likely to Recommend - 5.0/5.0 -
Definitely! I would recommend them if I hear a friend that needs a repair shop.
Repair Quality - 5.0/5.0 -
I'm a return customer at Vogel's because of their professionalism and high quality work.
Customer Service - 5.0/5.0 -
Extremely satisfied! All the employees I interacted with were always kind, which especially means a lot due to the nature of me being there (car collision and break-in) and the stress that comes with it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service and staff were excellent .
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completely Satisfied