Waldorf Toyota Inc.
Waldorf Toyota Collision Center is dedicated to repair excellence through advanced level training.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Nice expeditious work, thanks
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Roof of the repaired vehicle was soiled during repair.
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Everything went extremely well, however, on the day of pick-up I didn't receive final word until after 5pm that the car was ready. I told the girl who called I needed to pick up on Friday and she told me several times I could pick it up by 5:30 or after 11 am on Saturday. So I drove as fast as I could in traffic and barely made it in the door around 5:28. That's when I saw that the closing time was 6 pm. This really upset me. I thought Sam should have given me a little slack when I told her it would be tough making it there by 5:30. I understand they want to get out on time and don't want people showing up at 6 on the dot but I felt very rushed. There were no other customers there so it wasn't busy. I was out of there by 5:40 or so so a few minutes after 5:30 wouldn't have hurt. I would suggest that she be more receptive to customer's needs in the future, especially since Toyota didn't notify me until so late in the day. It kind of put a damper on what would have been a model, perfect 10, customer satisfaction experience.
Returned Clean
My Experience - 5.0/5.0 -
Professionalism, friendliness and workmanship.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Dust particles in paint.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was happy with everthing