Watts Collision Center

4.9 (1,388reviews)
99%
100 Hunter Industrial,  Villa Rica,  GA  30180
Instant Estimate

In business since 2005. Family owned and operated. Full service collision repair and auto painting. Frame and unibody repairs, with computerized measurments by chief lazerlock. Auto glass repair and replacement. 24 hour towing.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (1,388)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, providing regular text and phone updates throughout the repair process. Customers also frequently highlight the complimentary interior and exterior cleaning as a standout bonus. While a few customers noted delays due to parts availability or longer-than-expected timelines, most understood these circumstances and appreciated being kept informed. A small number of customers mentioned minor concerns such as lingering chemical smells, leftover debris, or incomplete finishing touches, as noted directly in their feedback. Overall, the shop is widely regarded as professional, friendly, and trustworthy, with a strong base of loyal, repeat customers who enthusiastically recommend the service to others.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... progress, and ensured the work was completed on schedule. The quality of the repair exceeded my expectations—my vehicle looks as good as new, and the attention ..." Read more
"Watts Collision was extremely professional, thorough, and transparent while my car was in their care . My car was returned ..." Read more
"Excellent work and customer service. They kept me informed during the entire process and ..." Read more
"Their professionalism and excellence is to be commended."
"The staff were very professional and efficient. My repair results were very outstanding. I was pleased with my experience and I will definitely ..." Read more
"... was extremely helpful, informative and pleasant. I was kept informed of the repair process daily. My car was ready in half the time than anticipated. ..." Read more
"I was consistently updated through text messages."
"I appreciate the communication, via calls and texts, keeping me updated about the progress of my car ..." Read more
"We appreciate the daily texts and your staff being courteous enough to call and personally explain when there was a delay."
"Watts Collision was very attentive and updated repair progress with timely text messages."

My Experience

Watts collision family is great, the experience is always exceptional

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Likely to Recommend

Repair Quality

Excellent service!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car looks brand new again. I cannot tell you how pleased I was with the entire process. I highly recommend Watt’s to everyone!

Likely to Recommend

My family has used Watts multiple times. I recommend this shop to everyone!

Repair Quality

My car looks brand new. It was over a week early. I could not have asked for a better experience!

Customer Service

Amazing communication and kindness provided all the way through.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Professional, personal, and precise!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Service was prompt ,repair was done at estimated time

My Experience

I highly recommend Watts Collision -- the best vehicle repair business east of the Mississippi. Dependable work product has been provided for me on multiple cars over the years. You will not be disappponted.

Likely to Recommend

Repair Quality

All boxes are checked. Great dependable service is provided.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My Experience

We always come to watts for our service. They update every few days, top notch and just the best all around

Likely to Recommend

I will recommend them to everyone

Repair Quality

We will always use Watts. They are top notch keep you informed weekly of your vehicle and are just great to work with

Customer Service

Loved working with Tara. She’s the best

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The truck looks like it was never in a wreck. Totally impressed. Will refer them to everyone.

My Experience

Great customer service and great work. Will always recommend!

My Experience

Looks great! Thank you

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Job well done, I like it!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 1,388

Auto body shops nearby

view more shops in: Villa Rica  |  30180