Watts Collision Center
In business since 2005. Family owned and operated. Full service collision repair and auto painting. Frame and unibody repairs, with computerized measurments by chief lazerlock. Auto glass repair and replacement. 24 hour towing.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank y’all for doing an amazing job on my car! Shout out to Bronson, Steven, paint and detailing, and anyone else who played a hand on fixing my car! Also the ones who kept me updated with daily updates! The whole Team did awesome job! Thank y’all again!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
It took three full weeks to repair the damage. I feel that was far too long. The two setbacks due to damaged replacement lift gates was at least one too many. What kind of company do you do business with, that sends damaged parts? When the third one was acceptable, why did I have to wait from Wednesday to Friday, because you didn’t order the Cadillac emblem and others, two and half weeks ago? I couldn’t believe that an old, partial Bruins decal was left on the glass of the life gate. I don’t understand how someone cleaning the car didn’t see and remove it. While I do appreciate your company going the extra step of cleaning the interior and exterior of the car, I didn’t appreciate them leaving a rag reeking of chemicals in the back seat floorboard. Also, the paper that’s put down to protect the carpet, on the driver’s floorboard, was left, dripping wet with more chemicals, covering the floorboard. While I’ve used Watt’s three times in the last ten years, and recommended Watt’s to many people, I have to say I’m disappointed in this repair, due to the reasons listed above. I am thankful that you didn’t use either one of the damaged lift gates, possibly, repairing the damage with Bondo or the like. That shows your good business practices. I, also, like the relationship between your company and Enterprise, meeting me at your shop for pickup and drop off of the rental car. It’s very nice of your company to clean the customer’s car inside and out. The texted updates were helpful and a positive experience. Though, I couldn’t help but wonder if someone was embarrassed to call me in person about the repeated delays. I will continue to recommend your body shop to others. Someone that I told about Watt’s, chose to use your company and was pleased, even though it took more time and cost more, due to unseen damage. Thank you for the good repair work and how well the paint matched.
Customer Service - 4.5/5.0 -
They were always kind on the phone when I had a question.
Returned Clean
My Experience - 5.0/5.0 -
Outstanding work and communication throughout the process. The truck work was excellent and completed in the timeframe given.
Likely to Recommend - 5.0/5.0 -
I would highly recommend their services
Repair Quality - 5.0/5.0 -
Excellent work and customer service. They kept me informed during the entire process and completed the job when promised.
Customer Service - 5.0/5.0 -
Very friendly and professional when doing the evaluation of the work that needed to be done. They worked directly with the insurance company which made the process even easier.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was great date promised was delivery date. I love the app to keep us updated on the process of the repairs
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a great job. Very helpful and friendly service. My car was cleaned inside and out! We would use them again.
My Experience - 5.0/5.0 -
From the time they picked up my car until the day I got it back I was informed every step of the way I was skeptical about the outcome of my vehicle and when I seen it today, it was as if it was never in an accident I would recommend them to anybody
My Experience - 5.0/5.0 -
Yes I really was an also loved the updates that was given to me! Also got my car a couple hours before it was died to be released!!
My Experience - 5.0/5.0 -
Easiest and quickest repair shop I have ever dealt with !! Thank you!
My Experience - 5.0/5.0 -
Previous business with Watts! Always more than satisfied! Highly recommend! In fact, only recommendation!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The car has an extremely strong smell of paint. Mostly when I turn the vent on. Including the air conditioner or heat. I can’t stand to drive it more than 10 or 15 minutes max.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I spoke with the shop and the gentleman was very knowledgeable of the smell situation. Unfortunately it takes time for the sealer to set up. He said if it’s not better by Monday to call. He was very helpful!!! I’ll use them again!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car is six years old and it looks brand new. Thank you for doing such a nice jo
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You all did a super job. I couldn’t say enough about how pleased I was with what you did and even cleaned it up to look like new. Thank you all for a good job and for being so easy to deal with.
Customer Service - 5.0/5.0 -
Everyone I dealt with was pleasant competent and could not have been better
Returned Clean
My Experience - 5.0/5.0 -
Watts Collison is the best repair facility in the Villa Rica area! They always do superior work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
You guys were exceptional, assisted me with getting my car to you and you assisted me with getting my car fixed and returned to me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We had a great experience having our work done at watts. The team kept us updated through th whole process and it was done a little ahead of schedule.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I really appreciate the fact that they didn’t do a rush job on my truck. I had an insurance rental vehicle that I had to extend the time for the rental but, my it was well worth it. The staff was very friendly and that goes a long way with me. I will definitely recommend Watt’s Collision to friends and family.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Watts Collision did an excellent job on My vehicle. They kept Me updated on the time frame of Me getting My truck back, and they didn’t do a rush job. I would definitely recommend them to family and friends.
Customer Service - 5.0/5.0 -
Very knowledgeable and courteous staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Great folks always very informative
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Very good
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and regular updates. Convenient rental car drop off.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Watts did an awesome job on my vehicle! They were able to get it back to the way it was before if not better. Loved the updates that were given and that I could track that on my own. Highly recommend this repair shop!