Webster Auto Body

5.0 (726reviews)
100%
69 Webster Ave,  Somerville,  MA  02143
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Shop AssistantSparkles

Established in 1902 by A.J. the blacksmith. The business has evolved as a blacksmith shop to a high end repair facility. Our mission is to provide exceptional customer service to all of our customers and to exceed every customer's expectation with our high quality repair services.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (726)

My Experience

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My Experience

Great job! Thank you Lisa, Adam, and your team.

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Repair Quality

Incredible service all around

Customer Service

Returned Clean

Likely to Recommend

I will now be a loyal costumer to Auto Body and refer it to my friends as well especially Adam.

Repair Quality

It was a great experience! Adam helped me out and he was clear with explaining everything!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Webster Auto Body is the only place I would recommend for Auto Body Repair!

Repair Quality

Great Service, excellent quality work. I would only have Auto Body repair work done at Webster Auto Body!

Customer Service

The Webster Auto Body team is very professional and it is clear they value customer service. Rarely do you find such a caring team!

Returned Clean

Likely to Recommend

See prior comments

Repair Quality

My family have used Webster Auto Body from 3 generations and had always received superior results for all its repair work for auto damage. When I unfortunately got into a fender accident on a new car Webster Auto was my go-to to have them repair and restore my car to its newness. Adam Siegel assessed what needed to be done, booked my appointment that day and even called a rental car co for me. While the actual body work was done in a little over a week, the new electronics posed a problem but Adam sought out people to assess the diagnostics and returned my car both in appearance and operation back to the car’s newness. Adam is first class both in customer service, finding solutions that pose problems and returning a vehicle back to total working order. I heartily recommend Webster Auto Body.

Customer Service

See prior comments

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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I was very happy with Webster Auto Body. I very much appreciated the personal service from Adam. It felt like he cared, and after just having had an accident, I was grateful for that.

Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Customer Service

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Repair Quality

Great experience. The work was done asap and I’m very happy with the quality of the work.

Customer Service

Very accommodating.

Returned Clean

My Experience

Completely satisfied! Car came back so clean too!

Likely to Recommend

I already recommended them to my friends!

Repair Quality

Car returned to better than new!

Customer Service

Adam and everyone I spoke to were very nice and accommodating.

Returned Clean

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Repair Quality

I love this place and they treat you like FAMILY

Customer Service

Awesomeness

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Customer Service

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Repair Quality

The staff at Webster Auto Body are amazing (kudos to Joe and Travis) who are professionals in this field. They were able to work on a very complicated roof leak on my 2015 Ford Escape (without a sunroof). It began getting damp inside the interior roof on the front driver side when it rained. I drove it during a rainy day, and the problem was fixed. Thank you.

Customer Service

The staff there are courteous, professionals, and communicates well with their clients.

Returned Clean

Likely to Recommend

To any and All that ask!! I’ve recommended it to those that don’t even need repairs yet!!

Repair Quality

I can NOT tell you how appreciative I am for all that you did to make my car look good as new inside and out!

Customer Service

The absolute BEST!!! From my first call till the day I picked it up I was treated with kindness and compassion. Adam is an amazing young man (I wanted to ask if he was single to set him up with my oldest daughter lol) and a joy to deal with. I actually hugged him when I left (sorry about that!) I have been singing Websters praises to all who will listen. You will be the first place I call if I ever need repairs again. A million thank you’s! Carol

Likely to Recommend

Repair Quality

I cannot speak highly enough about Webster auto Body. I’ve had to use their services a couple of times and I am impressed each time. They communicate clearly and punctually. They are transparent and meet the timelines they predict. My car always returns detailed and beautiful. I hope to not need their services again, but if I do, I will choose them every time.

Customer Service

Returned Clean

My Experience

The Webster team was great - I received a very reasonable quote, everyone I worked with was quick to respond to questions, the work was done on time, and the car looks like new