Webster Auto Body

5.0 (731reviews)
100%
69 Webster Ave,  Somerville,  MA  02143
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Shop AssistantSparkles

Established in 1902 by A.J. the blacksmith. The business has evolved as a blacksmith shop to a high end repair facility. Our mission is to provide exceptional customer service to all of our customers and to exceed every customer's expectation with our high quality repair services.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (731)

My Experience

Great job. Everyone is so helpful and make the process very easy. Thank you.

Likely to Recommend

I already have recommended Webster to my friends

Repair Quality

Seamless service. Great job on car. Everyone was so helpful. I give Webster Auto Body A++.

Customer Service

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They are the best around.

Repair Quality

Great service and the final product was excellent. Very happy with the work on my car.

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My Experience

I recently brought my black 2021 Cadillac CT5 in to have certain areas of the car repainted and the guys at Webster Auto Body were awesome. Upon picking up my vehicle, I did a complete walk around with Johnathan and the paint job was as close to matching the rest of the original paint on the car. Very pleased! Their professionalism, dedication and most of all, commitment to customer satisfaction is second to none. Total transparency and Jerry, Adam and Johnathan made the whole process as smooth as possible, even dealing with the insurance adjuster directly; thus saving me time and money. The one thing that stood out the most is they worked on my vehicle as if it was theirs. I highly recommend them and if you have any doubts as to whether or not this is a real customer, I am and have no affiliation whatsoever with the company or employees of Webster Auto Body. This is how a family and /or any other business should be operated. Great job👍

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Repair Quality

Excellent work, communication, and customer service! Highly recommend Webster Auto to anyone.

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My Experience

Everyone was so accommodating & friendly. They did a great job repairing my Jeep. When I picked up my Jeep it was spotless inside & out. I would highly recommend Webster Auto Body!!

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Repair Quality

Work was excellent!

Customer Service

Great!

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Repair Quality

I was extremely satisfied with the auto body work. However I stressed that I needed the work complete inside of a week as I required use of my car on the weekend. I was assured multiple times that it would be. But it was not and communication that this was reality should have been better. They did do a beautiful job.

Customer Service

See previous comment.

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My Experience

Everyone at Webster was wonderful to work with. They communicated with us throughout the repair, keeping us updated and finishing ahead of schedule. I would recommend them to anyone!

Likely to Recommend

I love Webster!!

Repair Quality

The team at Webster auto body are truly amazing. I always receive excellent service and they are able to accommodate my needs. I look forward to having my repairs done at Webster as I know they do great quality work!!

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Everything was fantastic - the fix provided for our dent was completely perfect, and the communication around the work was also very smooth and easy. Thank you!

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Great communication. Thank you!

Customer Service

Friendly and communicative.

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My Experience

From the moment I first took my car in to Webster, I had the nicest and most helpful people assist me. And despite my repeated phone calls to ask about the readiness of my car (which was all the fault of the assessor and my insurance company), the person on the phone at Webster remained kind and helpful. I so appreciated the warm and generous attitude of everyone in the office.