Webster Auto Body

5.0 (729reviews)
100%
69 Webster Ave,  Somerville,  MA  02143
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Shop AssistantSparkles

Established in 1902 by A.J. the blacksmith. The business has evolved as a blacksmith shop to a high end repair facility. Our mission is to provide exceptional customer service to all of our customers and to exceed every customer's expectation with our high quality repair services.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (729)

My Experience

My Experience

The work on the car was spectacular. It looks new. Thanks for doing such a good job. My only concern is that it took nearly six weeks to complete the project. Despite a text early in the process promising regular updates all communication was initiated by myself. That system could use a tuneup. Websters has an excellent reputation among my acquaintances so I hoped for the best and am very happy with the result.

My Experience

Webster Auto Body Wash very professional and staff was very courteous. Thank you for your excellent service, and job well done. Dietra Lee

Likely to Recommend

I will tell everyone who has a car!

Repair Quality

Could not be happier with the care and effort put into fixing my car, as well as everyone on staff who communicated with me on the phone and in person. I didn’t realize that full detailing (including interior) is part of their service (after fixing damage tied to no fault claim). Thank you!

Customer Service

Adam is a gem.

My Experience

Webster Auto did an incredible job on my repair. Everyone is professional and the job was done on time. Would highly recommend

My Experience

Great job I am very happy

My Experience

You saved my life! Your team is the most talented group of experts in all of the Boston metro area. Each of you works to create a relationship with your clients that is unsurpassed in the industry. From dealing with car rentals to dealing with insurance. You guys rock! Thanks for your compassion, and generosity in a situation that, for me, was mind-boggling and scary. Blessing on all of you, and wishing all of you a happy Thanksgiving, and holiday season. I know who I'm most grateful to, and see the reason that you guys have been around for over a century. All my gratitude and praise on a job, well done! 💓😇

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Exceptional work. Car looks like new. Professional, friendly service.

Customer Service

Friendly, knowledgeable staff. Easily available to answer any questions.

My Experience

It was very bad experience going back and forward to deal between the body shop and Arbella insurance company ,it was no trust ,no communication ,it took so long than it should ,it was not professional

My Experience

Staff were efficient, communicative, accommodating, friendly, and did a great job on my jeep!

My Experience

My Experience

Could not even tell it had been repaired, and vehicle was extremely clean afterwards. Great communication. Fast turnaround time.

My Experience

Think Adam gave me a set of options , did not rush to get me to pick the option. Thrilled that I could drop off car right away and the turn around time was great. Very satisfied so far with how the repair looks.

My Experience

My Experience

Excellent job.

My Experience

My Experience

Webster Auto Body for LIFE!!!!! Thanks Jerry Adam and Lisa!!!

My Experience

Likely to Recommend

Repair Quality

Best overall experience. They repaired my car so quickly and made sure they communicated with a rental place to get me a rental while they do the repair. Will always bring my car there.

Customer Service