West Broad Collision Center
West Broad Collision Center is a multi-dealer body shop that strives for 100 percent customer satisfaction. We are an I-CAR Gold shop and have certified welders. We equipped with state of the art equipment and are factory authorized by Audi, Acura, Honda, Hyundai and VW. We work on most makes and models with superior quality in mind!
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- On-Site Car Rental
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
The repairs were done beautifully and I cannot tell it was wrecked. It was completed before the date I expected it to be done
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Work is satisfactory
Customer Service - 5.0/5.0 -
Friendly staff
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
Repair appeared to be good. Customer we service, very lacking
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
I called several times and left messages, but no one called me back.
My Experience - 5.0/5.0 -
Every person we interacted with at West Broad Collision was helpful and courteous. Once we dropped our vehicle off, we got daily email updates on the progress, which was completely unexpected and so helpful. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From what I’ve seen at this point all looks good as new
Customer Service - 4.0/5.0 -
The staff was friendly, helpful, and kept me informed of schedule and progress. My dissatisfaction lies in the fact that despite me being the contact (my phone number and email address) who brought the car in, all correspondence has been directed to Barry.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.0/5.0 -
But you need to install some signage or be sure to tell people there is none and to look for the VW dealership
Repair Quality - 5.0/5.0 -
Everything looks good so far, and my car was ready sooner than I had been told.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks good as new!
Customer Service - 5.0/5.0 -
Immensely satisfied! I have never had clearer communication before about the timeliness of my vehicle repairs and the details of them as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
wonderful communication and great job (again!) bringing my car back to new-like condition after it was hit!