West Herr Collision Center Hamburg
5140 Camp Rd,
Hamburg,
NY
14075
USA
In operation 76 years, 41 years at this location.
Cosmetic, Structural and Autoglass repairs to all Makes and Models. I-Car Gold class certified facility, with all OEM repair certifications.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Hertz®
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Cadillac CT6
Corvette C8
Ford
GM
I-Car
Kia
Nissan
Subaru
Katie
(Jeep owner)
reviewed 12/24/20
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Gary
(Toyota owner)
reviewed 12/21/20
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Susan M
(Ford owner)
reviewed 12/21/20
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Arthur
(Ford owner)
reviewed 12/17/20
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Rashaad
(Cadillac owner)
reviewed 12/17/20
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Cristina
(Chevrolet owner)
reviewed 12/7/20
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Nicole
(Jeep owner)
reviewed 12/7/20
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Charles
(Ford owner)
reviewed 12/4/20
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Kathy
(Chevrolet owner)
reviewed 12/3/20
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Angel
(Ford owner)
reviewed 11/27/20
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 3.0/5.0
Returned Clean
Matthew
(Subaru owner)
reviewed 11/27/20
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Brake pedal feels low
Customer Service - 4.5/5.0
Returned Clean
Donna
(Infiniti owner)
reviewed 11/27/20
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Donald
(Nissan owner)
reviewed 11/25/20
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
James
(Lincoln owner)
reviewed 11/25/20
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service on all levels
Customer Service - 5.0/5.0
Gerald
(Ford owner)
reviewed 11/12/20
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
John
(Toyota owner)
reviewed 11/10/20
Likely to Recommend - 5.0/5.0 -
I can tell all of my friends and family about the high level of professionalism they would get at West Herr Collision South.
Repair Quality - 5.0/5.0 -
Communication was consistent and constant. The quality of work was tremendous. The rental process was also seamless. There was not one misstep along the entire process.
Customer Service - 5.0/5.0 -
Everyone was kind, courteous, and efficient. Nick was my primary contact. He did an outstanding job keeping me informed throughout the process.
Returned Clean
David
(Toyota owner)
reviewed 11/9/20
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
All great.
Returned Clean
Kevin
(Ford owner)
reviewed 11/5/20
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Nichole
(Ford owner)
reviewed 10/23/20
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.5/5.0 -
Would have been higher but the lack of communication and extra time I had to wait brought it down
Returned Clean
John
(Toyota owner)
reviewed 10/8/20