West Herr Collision Center Orchard Park
In operation 76 years, 22 years at this location.
Quality repairs and the best people in the business to help you through a tough situation.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It took a while but the car is beautiful- just like brand new.
Customer Service - 5.0/5.0 -
I was kept informed and they answered all the calls I made to them as well
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work was done effectively and in a timely manner
Customer Service - 5.0/5.0 -
Very friendly and knowledgeable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Greatest service that I ever received
Customer Service - 5.0/5.0 -
The best
Likely to Recommend - 4.0/5.0 -
If they need a firm done by date then no. If they want excellent work then yes
Repair Quality - 4.0/5.0 -
Repair work looks great but cost almost tripled from initial estimate. Communication was also a bit lacking. Was told I would get updates Tuesday and Thursday but only got them when I got called and only got the first estimate update and was never told there was a second until after I picked up the car.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I was so surprised to find the inside of my car was detailed. It was an unexpected and really kind gesture. I appreciated that the most! The repair was also seamless and you cannot tell which side of the car was repainted. Really flawless.
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
To everyone
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very, very likely
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a nice surprise that inside was cleaned as well!
Customer Service - 5.0/5.0 -
Thank you
Likely to Recommend - 5.0/5.0 -
Great people
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Everything looks and works as it should when I picked up my car. That’s the bottom line.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Service by associate was great and fast
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very competent, thorough staff. Worked directly with insurance. Made everything seamless
Customer Service - 5.0/5.0 -
Awesome coordination. Provided timely updates