West Herr Collision Center Lockport
In operation 8 years.
Great place to go if you want your vehilce repaired correctly as recommended by your automobile manufacture.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0 -
Repair took over 4 months to get parts. Rental charged for 2 days beyond rental term. Taken out of our deductible reimbursement. Can we get that back?
Customer Service - 3.5/5.0
My Experience - 0.0/5.0 -
You might want to talk to me first
My Experience - 5.0/5.0 -
Work was done professionally The only thing I haven’t bought to your attention is there are a couple spots on the very top edge that needs to be touched up Thanks Robert
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I know that I will get the best job at WH Collision. Most of all the staff is the best.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Top-notch work! The staff is awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service and the job was done well.
My Experience - 5.0/5.0 -
Dan was amazing from day one. I am so grateful that she’s the person that picked up the phone the first day I called. Having your car stolen and completely damaged is one of the worst things that can happen. She was completely responsive on email, made sure to wait for me when I needed to drop the car off when I finally got my license back and has always sought out updates to make sure that I knew exactly what was going on. Everyone was lovely but genuinely couldn’t have gotten through without her.
My Experience - 5.0/5.0 -
Only thing I 2ould say could of been better was communication during the repair. When extra were sent to the insurance and were the vehicle was in its process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Went above and beyond to rectify my rental car situation took good care of me Were professional and timely Job well done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was so surprised that not only did you save my badge on the tailgate (complete tailgate replacement), by my vehicle was also cleaned! Both inside and outside! Thank you so much for turning my awful mistake into a wonderful experience! You are amazing! Please continue to be you!! 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My experience with the collision team was great, they we're very friendly, answered any questions/concerns I had and helped me in every way possible!