West Herr Collision Center Lockport
In operation 8 years.
Great place to go if you want your vehilce repaired correctly as recommended by your automobile manufacture.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Did a beautiful job on my repair. My truck was spotless when I picked it up inside and out.
My Experience - 5.0/5.0 -
Dawn went above and beyond every step of the way! Great communication!
My Experience - 5.0/5.0 -
You all were thorough, professional, and great customer service and with updates
Likely to Recommend - 5.0/5.0 -
100% the only shop I will recommend
Repair Quality - 5.0/5.0 -
Everything is back to being brand new
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Mercy and dwan give time for delivery is on time. Just need to give suggestions that if they clean the car inside properly it would be great for us.
Customer Service - 5.0/5.0 -
Very satisfied
My Experience - 5.0/5.0 -
Everyone was friendly and knowledgeable, letting me know what to expect. Follow up texts were sent and helpful.
My Experience - 5.0/5.0 -
Quick & excellent work! well done, great communication during the process thanks Marcy
My Experience - 5.0/5.0 -
Dawn made everything simple and was friendly through the whole process !
My Experience - 5.0/5.0 -
Very happen with how clean the car was inside and out
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the work done
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.0/5.0 -
Poor communication after it went to service. Vehicle was supposed to be ready on 3/9. Has to call multiple times for status update.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My service and collision repair was excellent.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
So far so good. It cost us more than we were told initially
My Experience - 5.0/5.0 -
The team was professional, very friendly and courteous, very helpful and the communication with me about the whole process was incredible. Excellent job, much appreciated, the repair was prefect and I am extremely happy. Thanks Ed
My Experience - 5.0/5.0 -
I had my vehicle repaired here in 2025 and knew I would go back to them when my car was damaged again this year, 2026. The results both time were the same. Perfect paint match and body work. Vehicle updates when they were expected. Excellent customer service, the BEST to say the least. They will continue to be my repair shop whenever I am in need of it. Wonderful team, outstanding work. I’m convinced you’ll NEVER be let down going to S Transit WH Collision in Lockport!
My Experience - 5.0/5.0 -
Everyone involved did a great job getting me in and out in a timely fashion. They went above and beyond my expectations as they always do at West Herr! That is why I always go to West Herr and nobody else!