West Herr Collision Center Lockport
In operation 8 years.
Great place to go if you want your vehilce repaired correctly as recommended by your automobile manufacture.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
It would seem my door doesn’t completely line up when it closes- there’s a little bit of a gap. I intent on getting back to them about it this week. Otherwise pleased with work and paint job.
Customer Service - 5.0/5.0 -
Very friendly staff, very forthcoming and accommodating. They knew exactly what to do and what I needed to do, especially with regard to my rental car. I would 100% go back to them and recommend them. Marcy is professional calm and courteous. Big fan of
My Experience - 5.0/5.0 -
Helpful staff kept me informed with progress updates and the work performed was excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks as good as new
Customer Service - 5.0/5.0 -
Team was very responsive and kept me informed of the repair process status
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy communication. Friendly and helpful staff
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Truck looks perfect, and it was cleaned. My Tonneau cover was even realigned. Everyone was very friendly. Simple process. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quality work.
Customer Service - 5.0/5.0 -
Pleasant.
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I love west herr jeep. I’ve gone there since i moved to pendleton in early 2000’s. Everyone is so polite and professional in person and on the phone. They take care of this now senior citizen. Thank you!
My Experience - 5.0/5.0 -
Very timely. Respectful. Communication is key and they have it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I didn’t once question what was going on with my car. They provided updates every step of the way. Even down to a part that came wrong that wasn’t even going to delay the fix! The real deal. Will use nobody else.
Likely to Recommend - 5.0/5.0 -
Everyone that needs it
Repair Quality - 5.0/5.0 -
Repair was perfect and was kept in contact with updates (without asking for them) constantly. Best collision experience I have ever had
Customer Service - 5.0/5.0 -
Great! Friendly. Knowledgeable
My Experience - 5.0/5.0 -
I appreciate all the help and honesty they provided. They kept me informed about the process and did exactly what they said they would.
My Experience - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
communication was misleading, causing needless stress