West Point Collision Center Lincoln

5.0 (255reviews)
100%
11666 Katy Freeway,  Houston,  TX  77043

In operation 26 years.

West Point Lincoln has been providing the Greater Houston area with incomparable customer service for more than 20 years, while simultaneously maintaining an extraordinary standard of integrity and quality. As a locally owned & operated dealership, West Point Lincoln is dedicated to offering Houstonians with not only the highest service and ethics through its collision center, but also its new and pre-owned sales, parts, and service depts. We strive to match the excellence Lincoln Motor Company is known for upholding. West Point Lincoln prides itself on its customer service. With a staff that boasts countless years of experience, each team member has been thoroughly trained to provide customers with a level of service that matches Lincoln Motor Company’s high standards. Come see why West Point Lincoln Collision is the place to have all your vehicle repairs completed. We work with all insurance companies and we have Enterprise conveniently located on the property.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (255)

Likely to Recommend

Repair Quality

Very good and excellent work very satisfied.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Translated from Spanish by Carwise
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Likely to Recommend

100% garantizado muy buen trabajo y espero algún día agarrar un carro con ustedes

Repair Quality

Muy buen trabajo 100 % garantizado muchas gracias por el trabajo y no se diga la atención en español que le dieron saludos y bendiciones y feliz navidad

Customer Service

Muy buen trabajo y el atendimineto que me dieron en español wow bendiciones a esas personas belingues Dios me los bendiga feliz navidad y año nuevo los amo

Returned Clean

My Experience

Everything was great but my cars alignment is off

Likely to Recommend

Repair Quality

Muy satisfecha gracias

Customer Service

Muy buena atención gracias

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Absolutely wonderful job! I feel like I got a completely new vehicle, I appreciated you cleaning my wheels and detailing it as well!!

Likely to Recommend

Absolutely recommend!

Repair Quality

Moe was an excellent communicator and got my vehicle repairs done quickly!

Customer Service

5 stars all around!

Returned Clean

My Experience

I love them so much I came back a second time. And if anything ever happens to my car again, you guys will be my only choice!

Likely to Recommend

Absolutely! This was my second time! By choice!

Repair Quality

Their attention to detail is unmatched.

Customer Service

Superb! It's like working with family!

Returned Clean

Likely to Recommend

This is the best car repair service that I’ve ever encountered. I did not have to do all the calling, the texts and calls from Mo kept me informed.

Repair Quality

I was totally satisfied and Mo did a great job of keeping me updated throughout the entire process.

Customer Service

The service was awesome. I received texts regarding updates on my RAV4. Mo also called with updates. I knew exactly what was going on. I was always able to get in touch with Mo when needed.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you so much … Y’ll worked so fast I love it Totally Recommended .

Likely to Recommend

Repair Quality

Excellent work. Very satistied with work received. Thank you so much …. 10/10

Customer Service

Returned Clean

My Experience

Everything went great from when I dropped my truck off. Moe kept me informed when my truck would be ready and it was ready when he said so and everybody was nice to deal with thank you very much.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I will recommend it to anyone that needs it

Repair Quality

Mr. Moe excellent service, great customer service, absolutely fantastic I gladly recommend your service to anyone!!!

Customer Service

Best costumer service, I so appreciate it

Returned Clean

My Experience

My Experience

Meaux and the team were wonderful and so far so good with the results. Everything appears back to normal, I couldn’t be happier. 5 Star service

My Experience

Mo was great at addressing my concerns and being flexible on pickup. I’m very pleased with the way he handled my case and how he treated me. Thanks Mo!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

First off my name is not Hans. Liberty mutual continues to call my Hans and that is not my name. I am considering changing insurance companies if Liberty mutual does not stop referring to me as Hans.

Repair Quality

First off my name is not Hans. Liberty mutual continues to call my Hans and that is not my name. I am considering changing insurance companies if Liberty mutual does not stop referring to me as Hans.

Customer Service

First off my name is not Hans. Liberty mutual continues to call my Hans and that is not my name. I am considering changing insurance companies if Liberty mutual does not stop referring to me as Hans.

Likely to Recommend

Repair Quality

Customer Service

Good job and done quickly. Moe was very helpful.

Likely to Recommend

Repair Quality

Customer Service

They were great