West Point Collision Center Lincoln

5.0 (255reviews)
100%
11666 Katy Freeway,  Houston,  TX  77043

In operation 26 years.

West Point Lincoln has been providing the Greater Houston area with incomparable customer service for more than 20 years, while simultaneously maintaining an extraordinary standard of integrity and quality. As a locally owned & operated dealership, West Point Lincoln is dedicated to offering Houstonians with not only the highest service and ethics through its collision center, but also its new and pre-owned sales, parts, and service depts. We strive to match the excellence Lincoln Motor Company is known for upholding. West Point Lincoln prides itself on its customer service. With a staff that boasts countless years of experience, each team member has been thoroughly trained to provide customers with a level of service that matches Lincoln Motor Company’s high standards. Come see why West Point Lincoln Collision is the place to have all your vehicle repairs completed. We work with all insurance companies and we have Enterprise conveniently located on the property.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (255)

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Repair Quality

Bumper needs leveling, but it was an after market bumper with skid plate. So I'm not surprised.

Customer Service

Smooth, friendly, repairs done quickly

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My Experience

Thanks for fixing the damage done to my Corsair. Thanks also for the timely updates!

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My Experience

Excellent service

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Extremely Satisfied

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The crew did a great job on the car. Everything looks and feels good right now.

My Experience

Outstanding Service! A very big “shout out” to Mo Eltamas”. Mo is a true professional in every sense of the word. Outstanding repair work. I live in Louisiana but would recommend West Point to anyone. Kudos to all the repair technicians. JOB WELL DONE!!

Likely to Recommend

I am a resident of Louisiana however, if I were a resident of Houston, TX, I would recommend Westpoint to anyone seeking repair work. These folks know what they are doing!

Repair Quality

As mentioned in earlier comments, the quality of the repair work was "outstanding". Compliments to the repair technician/s.

Customer Service

I received "OUTSTANDING" customer service from the shop. Worthy of note is the professionalism Moe Eltalmas displayed. Mr. frequently contacted me regarding the status of my vehicle repairs. Hats off to the repair technicians for the quality of the repairs.

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My Experience

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It was almost impossible to get to a human for help. I don’t like that

My Experience

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My Experience

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I like you are do good job 👍🙏

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Do Very good job thank you so much 🙏

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My Experience

No comments

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Slight glitch with the rental car agency. No fault of West Side

My Experience

Sorry I hit the wrong button yes I was very satisfied with my service as Westpoint Collision Center.

My Experience

The process from the drop-off to pick-up was smooth. The repair was well done.

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Customer Service

The customer service at the shop was satisfactory. The scheduling was not as forthcoming. Did not call back as promised once appraisal was approved.

My Experience

Happy with the work they did on our car.

My Experience

Excellent work on my car and with insurance.

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My Experience

Quality workmanship & delivered in just a few days. I couldn’t be happier. Thanks to Moe and the team!

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Excellent work, timely delivery

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