West Point Collision Center Lincoln

5.0 (255reviews)
100%
11666 Katy Freeway,  Houston,  TX  77043

In operation 26 years.

West Point Lincoln has been providing the Greater Houston area with incomparable customer service for more than 20 years, while simultaneously maintaining an extraordinary standard of integrity and quality. As a locally owned & operated dealership, West Point Lincoln is dedicated to offering Houstonians with not only the highest service and ethics through its collision center, but also its new and pre-owned sales, parts, and service depts. We strive to match the excellence Lincoln Motor Company is known for upholding. West Point Lincoln prides itself on its customer service. With a staff that boasts countless years of experience, each team member has been thoroughly trained to provide customers with a level of service that matches Lincoln Motor Company’s high standards. Come see why West Point Lincoln Collision is the place to have all your vehicle repairs completed. We work with all insurance companies and we have Enterprise conveniently located on the property.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (255)

My Experience

I just got it back today and went straight to work. I haven't had a real chance to look it over. However, the service has always been a great with you all so presumably this will be the same.

My Experience

Great service, the staffs were very kind! Special thanks to Mr. Moe Eltalmas, he provided the great services, efficient and supportive !! I am very satisfied!

My Experience

Just great service, start to finish. My car looks great!

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Took too long but it is what it is

My Experience

My car was waxed and detailed when I picked it up! Could not be happier!

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Yes. & no...they no longer make parts for my 2012 MKZ....but 32 days before I got my Car back.... not your fault. Randy & Mo were great & my car looks like a new car.

My Experience

Yes I was thoroughly satisfied. Love my Continental and you guys always take great care of the Lincolns I have bought from the Dealership. Thanks again.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Repair work was excellent and completed a week ahead of schedule. The collision department staff were all pleasant and easy to work with. I can’t wait till I have another accident!!!!

My Experience

My Experience

My Experience

Likely to Recommend

Our first service advisor was not great about returning phone calls, but he was replaced by someone who seems great

Repair Quality

Missed a problem, but they are fixing it

Customer Service

My Experience

Likely to Recommend

West Point Collision does excellent work!

Repair Quality

Customer Service

Everyone at West Point Lincoln Collision Center was very professional. My Advisor, Mr. Mohamed Eltalmas, did an excellent job working with me.

My Experience

Moe was remarkable and helpful! Now I am Lincoln addict. My Nautilus is "brand" new again!!! Thank you West Point

My Experience

Likely to Recommend

Repair Quality

Customer Service