West Point Collision Center Lincoln

5.0 (255reviews)
100%
11666 Katy Freeway,  Houston,  TX  77043

In operation 26 years.

West Point Lincoln has been providing the Greater Houston area with incomparable customer service for more than 20 years, while simultaneously maintaining an extraordinary standard of integrity and quality. As a locally owned & operated dealership, West Point Lincoln is dedicated to offering Houstonians with not only the highest service and ethics through its collision center, but also its new and pre-owned sales, parts, and service depts. We strive to match the excellence Lincoln Motor Company is known for upholding. West Point Lincoln prides itself on its customer service. With a staff that boasts countless years of experience, each team member has been thoroughly trained to provide customers with a level of service that matches Lincoln Motor Company’s high standards. Come see why West Point Lincoln Collision is the place to have all your vehicle repairs completed. We work with all insurance companies and we have Enterprise conveniently located on the property.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (255)

My Experience

My Experience

My truck had little clip missing off it, I had to walk around and point it out to the service tech to get it put on. After I got home I noticed that there is over spray on the side of my truck bed.

Likely to Recommend

Repair Quality

Customer Service

West Point did a great job and Juan, my service rep. Was excellent and communicated with me very well throughout the process.

My Experience

I like the repair!

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Took a long time due to lack of parts and then twice delayed due to not identifying all damages - ran up my replace my vehicle cost to $1050.00. Car is running fine now! Pleased with outcome

My Experience

This is the first time I have used the West Point Lincoln body shop. I am very pleased with the results and it was done in a timely manner. The staff was very helpful and I would recommend.

Likely to Recommend

Repair Quality

Customer Service

West Point did a great job in under 1 week

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Repair Quality

Customer Service

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Repair Quality

1st class people up front and 1st class work best ever

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Rattling under the car still. Need to return to shop

Customer Service

Juan has been great. Still have pending repairs so ticket is not closed

My Experience

Great service and work.

My Experience

Great body shop work, painting excellent, Al took good care of the repair.

My Experience

Everything went well and service team was friendly and professional.

My Experience

Elias , Al & team WestPoint Collision center were Just outstanding . I will definitely refer them to my Famliy & friends Great job !

My Experience

Satisfied with the Repairs, Great Job on that!!

My Experience

Likely to Recommend

Repair Quality

Very well done…there was a communication breakdown between esurance and WESTPOINT that caused a couple of days delay, but I had a rent car being covered so no harm no foul.

Customer Service

All good