West Point Collision Center Lincoln

5.0 (255reviews)
100%
11666 Katy Freeway,  Houston,  TX  77043

In operation 26 years.

West Point Lincoln has been providing the Greater Houston area with incomparable customer service for more than 20 years, while simultaneously maintaining an extraordinary standard of integrity and quality. As a locally owned & operated dealership, West Point Lincoln is dedicated to offering Houstonians with not only the highest service and ethics through its collision center, but also its new and pre-owned sales, parts, and service depts. We strive to match the excellence Lincoln Motor Company is known for upholding. West Point Lincoln prides itself on its customer service. With a staff that boasts countless years of experience, each team member has been thoroughly trained to provide customers with a level of service that matches Lincoln Motor Company’s high standards. Come see why West Point Lincoln Collision is the place to have all your vehicle repairs completed. We work with all insurance companies and we have Enterprise conveniently located on the property.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:00 am - 6:00 pm
Tue 7:00 am - 6:00 pm
Wed 7:00 am - 6:00 pm
Thu 7:00 am - 6:00 pm
Fri 7:00 am - 6:00 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (255)

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Juan was great and very attentive and understanding to my stress level.

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Everything seems great.

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Excellent service with Juan in particular providing regular timley updates.

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Higher quality

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Superb quality of work, but completion date was pushed along several times due to non-availability of parts

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Juan was excellent to work with. He explained carefully what was needed and the repair work the shop would do and why each repair was necessary to restore my car to the way it was before the damage.

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Some details I don’t like, about how they fix it

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They took too long to fix it,

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West Point Collision was very easy to work with and accommodated my request for ongoing communication so that I could minimize how long I had to go without my car.

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The process went well. It just took longer than expected.

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