Western Mass Collision
In operation 49 years.
Western Mass Collision is a family-owned and operated auto body shop in West Springfield, MA that prides itself in providing best-in-class customer service, top quality auto body repairs and quick turn-around times. All this while providing the good old family-style one-to-one customer service that for more than 20 years we have been known for. You can count on us for all your auto body and insurance collision repair needs.
- Free Estimates
- Insurance Company Assistance
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Debit Card
- French
| Sun | Closed |
| Mon | 8:30 am - 5:00 pm |
| Tue | 8:30 am - 5:00 pm |
| Wed | 8:30 am - 5:00 pm |
| Thu | 8:30 am - 5:00 pm |
| Fri | 8:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
This is my second time in need of collision repair (š)but fortunately I was directed to Western Mass Collision the first time and because they were so wonderful, I didn't doubt where to go the second time! I highly recommend Western Mass Collision!!
My Experience - 5.0/5.0 -
They did a wonderful job on my car! Keep me apprised of the progress throughout the process. I would highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We had a great experience with Western Mass Collision from start to finish. The team was honest, professional, and kept us informed throughout the entire repair process. Our Jeep came back looking amazing, and the quality of the work was top notch. Everyone was friendly and helpful, and we truly appreciated how smooth they made the whole experience. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied and very happy with the work on my truck.. I would 100 percent recommend it to my friends and family. Thank you thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yes Western Mass collision was extremely helpful. Thank you for your help.
My Experience - 5.0/5.0 -
Excellent service. Top notch repair work
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything went smoothly with the car repair. Car repairs came out better than expected. Everyone was very helpful , especially Nancy at the front desk . Thank you!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Was the best yet experience I have had bringing my car in to get repaired, thank you so much your your hard work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My car looks great
My Experience - 5.0/5.0 -
Fantastic job, always professional and great communication. My highest recommendation.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Job was well done.
Repair Quality - 5.0/5.0 -
Surprised that my car was cleaned inside and out.
Customer Service - 5.0/5.0 -
Always helpful and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The damaged area was completely repaired and looks great. Also Iām very impressed that the inside of my car was detailed! Thank you!
My Experience - 5.0/5.0 -
Andre does excellent work and always goes above and beyond