Western Mass Collision
In operation 49 years.
Western Mass Collision is a family-owned and operated auto body shop in West Springfield, MA that prides itself in providing best-in-class customer service, top quality auto body repairs and quick turn-around times. All this while providing the good old family-style one-to-one customer service that for more than 20 years we have been known for. You can count on us for all your auto body and insurance collision repair needs.
- Free Estimates
- Insurance Company Assistance
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Debit Card
- French
| Sun | Closed |
| Mon | 8:30 am - 5:00 pm |
| Tue | 8:30 am - 5:00 pm |
| Wed | 8:30 am - 5:00 pm |
| Thu | 8:30 am - 5:00 pm |
| Fri | 8:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Workmanship was great. The work took a little longer than expected.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
You guys do an awesome job. Thank you
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Always recommend your place to family and friends . I should say anyone who needs a bodyshop.
Repair Quality - 5.0/5.0 -
Perfect
Customer Service - 5.0/5.0 -
Noah just loved the job you did on his car
My Experience - 5.0/5.0 -
The work done to my SUV was spectacular. The people there were very courteous and friendly. I would recommend anyone to bring their vehicle to Western Mass Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was already expecting WMC to do a fantastic job with the repairs from previous work they did to the car but they completely cleaned the car inside and out. I was not expecting the inside of the car to be clean and detailed.The car looks brand new on the inside as well as the outside. Thanks WMC!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was very happy with the work that w a s done an surprised to see that the cleaned the interior of the vehicle and it was very messy as the family and I just got back from a road trip. WMC did outstanding with my vehicle. Thank you.
My Experience - 5.0/5.0 -
perfect repair, great job. I am very pleased with the repair. thank you so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great job
Customer Service - 5.0/5.0 -
the repair was perfect
My Experience - 5.0/5.0 -
The truck looked amazing. I did not expect it to be cleaned inside and out that was awesome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Truck looked like it was brand new on both the outside as well as the inside.
Customer Service - 5.0/5.0 -
Customer service was great, updates on work status were provided regularly, and the completed work was top notch.
My Experience - 5.0/5.0 -
Andre and his team did a fantastic job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Every person I met at Western MA Collison was polite, knowledgeable and helpful—right down to the front desk secretary, Marge! Thank you WMC, for speedy, competent and very capable work AND for doing the job at record speed!! I would not only recommend them—they are the only repair shop I will ever go to!! Best regards, Martin Shiel
My Experience - 5.0/5.0 -
Thanks so much! You guys are awesome.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0 -
Best work in Springfield area
Repair Quality - 5.0/5.0 -
Work well done
Customer Service - 5.0/5.0 -
Varry helpfull
Returned Clean
My Experience - 5.0/5.0 -
Great experience, friendly staff. Recommend to everyone
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Super friendly when stopped in for quote and all timing and deadlines were right on. Picked up car and looked brand new again and even better. Top notch across the board! Thank you!