Western Mass Collision
In operation 49 years.
Western Mass Collision is a family-owned and operated auto body shop in West Springfield, MA that prides itself in providing best-in-class customer service, top quality auto body repairs and quick turn-around times. All this while providing the good old family-style one-to-one customer service that for more than 20 years we have been known for. You can count on us for all your auto body and insurance collision repair needs.
- Free Estimates
- Insurance Company Assistance
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Debit Card
- French
| Sun | Closed |
| Mon | 8:30 am - 5:00 pm |
| Tue | 8:30 am - 5:00 pm |
| Wed | 8:30 am - 5:00 pm |
| Thu | 8:30 am - 5:00 pm |
| Fri | 8:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job on my vehicle and with keeping me informed with updates. I greatly appreciate your service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
100% would recommend
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I absolutely happy with the service, they gave me updates constantly about my car or if anything was delayed or went wrong which I highly appreciate it, they were nice and respectful, love my car they did an amazing job I highly recommend
My Experience - 5.0/5.0 -
I recommend people to your business
Likely to Recommend - 5.0/5.0 -
Oh, I will always recommend Western Mass Collision to everyone
Repair Quality - 5.0/5.0 -
They did an awesome job with my car and I’d expect nothing less from this reputable repair shop! They have worked on my cars for years and I’ve never had any complaints.
Customer Service - 5.0/5.0 -
Andre is the person I see about my car and he’s always great about my service and very professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff is so nice and the owner is awesome works pretty fast. great job on my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service and great work. They would answer all questions and had so much patience when I called every day to get a status on the repair. Awesome!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looks amazing I love the job that was done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Service was amazing did the job perfect and quick I am very satisfied
My Experience - 5.0/5.0 -
I am constantly pleased with service at Western Mass Collision. No matter what fender bender I’ve had, I have received a completely repaired and clean vehicle after service. I highly recommend Western Mass Collision!
My Experience - 5.0/5.0 -
Very professional and very nice to deal with, repairs are top notch and they kept me well informed throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for speedy service and being so thorough with assessing and fixing my car!