Western Mass Collision
In operation 49 years.
Western Mass Collision is a family-owned and operated auto body shop in West Springfield, MA that prides itself in providing best-in-class customer service, top quality auto body repairs and quick turn-around times. All this while providing the good old family-style one-to-one customer service that for more than 20 years we have been known for. You can count on us for all your auto body and insurance collision repair needs.
- Free Estimates
- Insurance Company Assistance
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Debit Card
- French
| Sun | Closed |
| Mon | 8:30 am - 5:00 pm |
| Tue | 8:30 am - 5:00 pm |
| Wed | 8:30 am - 5:00 pm |
| Thu | 8:30 am - 5:00 pm |
| Fri | 8:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
110% satisfied, as I always am, after having work done at Western Mass Collision. You guys are the very best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I honestly thought the car was going to take long to get done with the damages to the car but i got it back less than two weeks & the car drives like new thanks again for everything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Yu guys did a great job. great experience made me feel like I was at home great communication my car looks like nothing ever happened to it very glad yur place was chosen to fix my car thank yu
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Alex did well.
Repair Quality - 5.0/5.0 -
Overwhelmed.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looked like new
Customer Service - 5.0/5.0 -
Professional People
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was done perfectly. I don’t think my car was that clean when I picked it up from the dealership. Will definitely always recommend getting work done here. Staff is super friendly and helpful! Also got some amazing information about my car insurance which helped me make changes that would be better for me in the long run! Thanks a lot!
Likely to Recommend - 5.0/5.0 -
I’ve already mention it to my friends and family. I do know someone else who had work done there and she also said they were amazing. I will definitely get all my repairs done there in the future
Repair Quality - 5.0/5.0 -
It was like the accident never happened. The attention to detail is amazing.
Customer Service - 5.0/5.0 -
Amazing job. Like accident never happened.
My Experience - 5.0/5.0 -
I absolutely love working with you guys, too bad the only time I get to see you is when I wreck my car. Nancy, Andre, and the team are extremely hospitable, and always willing to go above and beyond what I ask of them. I would highly recommend your shops services to anyone needing body work on their car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional and friendly Service. Quality craftsmanship and amazing repair. A+ from start to finish!
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
Very good