Western Mass Collision
In operation 49 years.
Western Mass Collision is a family-owned and operated auto body shop in West Springfield, MA that prides itself in providing best-in-class customer service, top quality auto body repairs and quick turn-around times. All this while providing the good old family-style one-to-one customer service that for more than 20 years we have been known for. You can count on us for all your auto body and insurance collision repair needs.
- Free Estimates
- Insurance Company Assistance
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Debit Card
- French
| Sun | Closed |
| Mon | 8:30 am - 5:00 pm |
| Tue | 8:30 am - 5:00 pm |
| Wed | 8:30 am - 5:00 pm |
| Thu | 8:30 am - 5:00 pm |
| Fri | 8:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
You guys were great and professional. You kept me in the loop and made things seem less. You heard my concerns and worries. You guys provided realistic deadlines and were great at meeting them. You worked hard to get my family vehicle back on the road. Thank you all!
My Experience - 5.0/5.0 -
I appreciate the time you took to do a great job. I’ve had my truck back for 3 days and everything looks good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks good. I’ve had my truck for 4 days now
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very nice experience. Very professioal
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Excellent service
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
the shop made the car look like new and were very will to work with the customer
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The team that serviced my car was thorough and professional. They kept me in the loop of all of its progress along the way. There were not any phone calls that I had to make to follow up, and they assured me of the completion date. The car looks better now than when I bought it. They truly took care of me and my car. ????
Likely to Recommend - 5.0/5.0 -
All of my family, and many friends, use them.
Repair Quality - 5.0/5.0 -
Everything looks amazing. Better than new.
Customer Service - 5.0/5.0 -
Organized, professional, immaculate work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was happy with everything and everyone from the start of the process to the end. The car looks great. Thank you Andre and team.
My Experience - 5.0/5.0 -
From the minute I had the car looked at to the minute I drove away everything was outstanding! Customer service is amazing and I would recommend Western Mass Collision to those who need body work. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service. hassle free
My Experience - 5.0/5.0 -
You did awesome job with my car. Thank you so much for everything you did for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did wonderful job. Was very happy with results of my vehicle
My Experience - 5.0/5.0 -
The entire staff there is awesome! Couldn't be happier!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys just are the best that's why I am a customer mince 2004.