Western Mass Collision
In operation 49 years.
Western Mass Collision is a family-owned and operated auto body shop in West Springfield, MA that prides itself in providing best-in-class customer service, top quality auto body repairs and quick turn-around times. All this while providing the good old family-style one-to-one customer service that for more than 20 years we have been known for. You can count on us for all your auto body and insurance collision repair needs.
- Free Estimates
- Insurance Company Assistance
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Debit Card
- French
| Sun | Closed |
| Mon | 8:30 am - 5:00 pm |
| Tue | 8:30 am - 5:00 pm |
| Wed | 8:30 am - 5:00 pm |
| Thu | 8:30 am - 5:00 pm |
| Fri | 8:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0 -
They were great just not close to where I live
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My vehicle looks brand new
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Car was repaired better than I thought very friendly atmosphere. .I would recommend wmc to anyone
My Experience - 5.0/5.0 -
Thank you so much. You did a wonderful Job. I am very happy with the results. Best Wishes Iris Alderson
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
excellent
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great people to work with. You kept me up to date on every step and kept me excited to know my vehicle was being worked on and in good hands. Thank you so much for going above and beyond by getting me my inspection sticker and leaving me extra paint so I can touch up some scratches that have happened over the years. We would recommend your professional services to everyone. Donna M. Kolodziej
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was extremely satisfied by the work done. Vehicle looks flawless!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely!
Repair Quality - 5.0/5.0 -
Andre took me through the work done and explained everything and gave some suggestions for the future as well!
Customer Service - 5.0/5.0 -
EXcellent Work! Car looked as good as new and smelled like it too!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
My car looks great and all I paid was my deductible!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
THEY ARE JUST PERFECT!! Would definitely go back there! 10/10
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Had to return twice because of things they forgot during the repair process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I'm completely happy with service done to my 2009 Toyota Camry when replacing One Headlight they buffed and Polished the old headlight to make it look new and they even left me with touch up paint for my car color thank you very much and will gladly refer to any friends and family
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome work & very personable with us when we picked up the vehicle.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Whoever fix my car it is great I see my car better than before they clean my car awesome job thank you for your work god bless you all
My Experience - 5.0/5.0 -
Wonderful customer service and excellent auto repair. My car looks great !