Western Mass Collision
In operation 49 years.
Western Mass Collision is a family-owned and operated auto body shop in West Springfield, MA that prides itself in providing best-in-class customer service, top quality auto body repairs and quick turn-around times. All this while providing the good old family-style one-to-one customer service that for more than 20 years we have been known for. You can count on us for all your auto body and insurance collision repair needs.
- Free Estimates
- Insurance Company Assistance
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Debit Card
- French
| Sun | Closed |
| Mon | 8:30 am - 5:00 pm |
| Tue | 8:30 am - 5:00 pm |
| Wed | 8:30 am - 5:00 pm |
| Thu | 8:30 am - 5:00 pm |
| Fri | 8:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
They treat you like family. I have never felt so satisfied with having repair work done. I would highly recommend this company to anyone who asked me. They always go above and beyond to make sure everything is perfect. My car was in the parking lot and it was sparkling in the sunlight. They cleaned and vacuumed the interior and the exterior was washed and I could not be happier with what they did for me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and will use them again in the future if needed!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Most excellent service and attention to detail. My vehicle is restored and I am grateful for your service. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very satisfied
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0 -
It's a sigh of relief being able to have a good recommendation about a body shop, I have had bad experiences at other shops in the past and WMC is world class.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The team at WMC were all very helpful and made the process painless. The daily email updates were also a nice touch in staying informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Amazing work and staff
Repair Quality - 5.0/5.0 -
Aundry was so accomdating answerd every one of my envless questions and never gave me a hint of displesure
Customer Service - 5.0/5.0 -
Beautifull work sent me text each step of the way puctures of car and door before paint i loved the attention to detail i have a verry good eye for such things. I was completly happy with the way i was treated by all the staff at the shop
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job car looks good it's good to have it back. Would definitely recommend. Thanks.
My Experience - 0.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0 -
I have an issue with my side mirror which was a result of the accident, and the body shop claimed to never have touched it.... it should have been fixed as my mirror was just fine prior to the accident.
My Experience - 5.0/5.0 -
Staff was friendly and communication was good.