Western Mass Collision
In operation 49 years.
Western Mass Collision is a family-owned and operated auto body shop in West Springfield, MA that prides itself in providing best-in-class customer service, top quality auto body repairs and quick turn-around times. All this while providing the good old family-style one-to-one customer service that for more than 20 years we have been known for. You can count on us for all your auto body and insurance collision repair needs.
- Free Estimates
- Insurance Company Assistance
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- MasterCard
- Visa
- Cash
- Debit Card
- French
| Sun | Closed |
| Mon | 8:30 am - 5:00 pm |
| Tue | 8:30 am - 5:00 pm |
| Wed | 8:30 am - 5:00 pm |
| Thu | 8:30 am - 5:00 pm |
| Fri | 8:30 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thing looks brand new and cleaner then I dropped it off I’m very happy with everything
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Andre and Nancy were extremely professional and helpful. They provided me with updates on the status of parts and repair status. We highly recommend them to anyone who needs auto body repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and customer service oriented team! Will definitely recommend anyone who needs auto body repairs done.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Some things aren't as fixed as I would have liked.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Car repairs exceeded my expectations.
My Experience - 5.0/5.0 -
Professional and Friendly staff!! Excellent work on repairing my car.
Likely to Recommend - 5.0/5.0 -
Their workmanship was great.
Repair Quality - 5.0/5.0 -
Car looked andsounded brand new
Customer Service - 5.0/5.0 -
Great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
They did the job good.
Customer Service - 4.5/5.0 -
Very good
Returned Clean
My Experience - 5.0/5.0 -
I’m very happy with the repair done to my vehicle, fantastic job!! Thank you!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and quality work.
Customer Service - 5.0/5.0 -
Very professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
AS ALWAYS, way over the top in all they provide!!!👍🌹great folks doing a great service in their profession👍
Likely to Recommend - 5.0/5.0 -
Always would refer to anyone
Repair Quality - 5.0/5.0 -
Great outcome Looks brand new
Customer Service - 5.0/5.0 -
Perfect service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My car looks brand new like if I bought it from the lot again. Amazing customer service.