Westside Chevrolet

4.6 (1,443reviews)
87%
23001 Katy Fwy,  Katy,  TX  77450

In operation 37 years, 36 years at this location.

Westside Chevrolet Collision Center is located at 23001 Katy Freeway at highway 99 on the East bound side next to Westside Kia. Our certified collision center professionals are able to repair all makes and models offering a lifetime warranty on our workmanship. Our staff is familiar with insurance company procedures, and look forward to assisting you through the repair process.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Cadillac CT6
Corvette C8
GM
I-Car
Kia

Reviews (1,443)

My Experience

My Experience

Great work and with a loved the most was the clarity and communication

My Experience

Great customer service!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The body shop at Westside Chevrolet exhibited nothing but pure professionalism and perfection from the moment I drove onto the lot to the moment I picked up my vehicle when it was repaired. The staff is very knowledgeable and they did an excellent job communicating to me the status throughout the entire repair process. I truly appreciate the ease of my experience. Just amazing!!!

Likely to Recommend

Repair Quality

Awesome quality and service. Work looks great and no issues so far.

Customer Service

Great A+ customer service. I received an appropriate amount of status updates and they were spot on with their estimated turnaround time!

My Experience

Likely to Recommend

Repair Quality

Mike is very friendly and provides frequent updates.

Customer Service

Likely to Recommend

I wouldn’t recommend Westside Chevrolet at all.

Repair Quality

Service Department is the worse I’ve ever encountered. They kept my car for two months over a simple axel and tie rod repair. I believe since insurance was paying for it, they took advantage and kept sending supplements for more money. Even if that wasn’t the case, their customer service is poor quality. They are rude and lazy. I’ve noticed this in the past when I took the car in for oil changes. They are very unprofessional and unpleasant to deal with. I will never return.

Customer Service

Service Department is the worse I’ve ever encountered. They kept my car for two months over a simple axel and tie rod repair. I believe since insurance was paying for it, they took advantage and kept sending supplements for more money. Even if that wasn’t the case, their customer service is poor quality. They are rude and lazy. I’ve noticed this in the past when I took the car in for oil changes. They are very unprofessional and unpleasant to deal with. I will never return.

Returned Clean

My Experience

The cost initially quoted was over 100% wrong… It cost more twice as much to fix what was advised - simple an error. It was nice that it was advised and admitted, but it left no options to seek alternatives. There wasn’t been an offer to help in some fiscal way?! Just a “shoulder shrug”…

Likely to Recommend

Repair Quality

The bumper looked great. But the rearview camera does not work now and the dashboard says my high beams are on when they are not. When I press the button to turn them off , it turns them on.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fantastic experience working with them on this repair

Likely to Recommend

Repair Quality

veryhappy to work with body shop, great communication, very friendly and excellent work

Customer Service

great experience

Likely to Recommend

They did a good job.

Repair Quality

Customer Service

Good job

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Excellent experience

Likely to Recommend

Absolutely I would recommend Westside Chevy

Repair Quality

Customer Service

Returned Clean

My Experience

Thanks for your help in getting the required repairs made on my truck.

Likely to Recommend

Repair Quality

Friendly

Customer Service

Friendly personnel.

Returned Clean

My Experience

Great friendly no hassel service. 5 🌟

Likely to Recommend

Repair Quality

Excellent service. Great communication with staff on status of repair of car. Thx 😊

Customer Service

My Experience

Excellent service from Body Shop Mike. Professional, knowledgeable, and friendly.

My Experience

I was very happy with the work that was done on my car and Mrs Mike was very helpful. Great job to his team.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Could do an enormously better job adapting the heavily detailed (“car speak”) repair estimate/bill into lay person language… Even the fellow checking me out who works there had literally no idea what the bill was in any way to explain it to me… Just a “C-“ bill for what appears to be great actual repair work…

Likely to Recommend

Repair Quality

Repair seems fine, but explanation regarding bill was difficult…

Customer Service

Communication was O.K. but not helpful regarding what exactly was being done…

Returned Clean

Likely to Recommend

Repair Quality

Customer Service