Westside Chevrolet
In operation 37 years, 36 years at this location.
Westside Chevrolet Collision Center is located at 23001 Katy Freeway at highway 99 on the East bound side next to Westside Kia. Our certified collision center professionals are able to repair all makes and models offering a lifetime warranty on our workmanship. Our staff is familiar with insurance company procedures, and look forward to assisting you through the repair process.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
It was all good little wax left on truck other than that it’s good
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am very satisfied with workmanship of work you did on my 2025 GMC Sierra
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Where do I begin? I received plenty of texts on progress but towards the end they slowed down to tell me the completion date which was on a Friday and I couldn’t get there on time. That part wasn’t bad except until when I actually picked it up which was the following Monday. When I arrived and paid I was told my truck was right outside to the left not behind the shop but even that wasn’t bad. When I finally found my truck I found it with a flat tire which is where the fun begins. As I’m looking at it I’m met w/ the estimator “Mike”. Keep in mind my insurance was charged almost 7k & I paid $500 deductible. As soon as I paid the way it should have been handled was the estimator or a rep should have walked me out there and showed all the work performed etc. Even that part I can understand didn’t happen because it was the end of the day, however when I asked about the flat tire the rep Mike got defensive and started giving some of the worse customer service possible. He stated it was already like that, I laughed it off since it’s been in his possession for over 2 weeks. A couple of basic questions can be asked to know that’s a blatant lie. I has my truck in my possession for about 2 days before turning it over to them, so if it was part of my accident I would have seen it & they would have as well. When I didn’t accept that lie he then started implying it didn’t matter or that he couldn’t fix it because I needed new tires. I responded with what does me needing new tires have to do with a flat tire that occurred while in your possession? He then finally went to look for someone to help in service and I asked for his manager which was an individual named Chris. They both eventually came out back to my truck and the argument continued. He responded, this is a roof nail and it looks like it’s been there for a while. Again I laughed it off and asked, isn’t it possible it could have came from you’re roof? He literally looked up and said something like, “ our roof looks completely in tact & I don’t see it flying off. I explained that those answers won’t cut it with me as I also work as a contractor & in customer service but eventually Chris cut us both off and offered some actual help to fix it. Another rep by the name of Javier came out to assist and offer his apologies for how Mike handled the whole situation and the flat tire was eventually fixed. The experience leaves me with a sour taste as I am a loyal Chevy customer, I recently purchased a brand new vehicle for my wife and the truck that was being repaired was also purchased this year. I ask myself many questions such as, if it had been flat why didn’t you ask if I was interested in fixing it way earlier since you had my vehicle between 2-3 weeks? How many customers has he tried this on before and it actually worked?!?! It’s inexcusable to be treated in this manner, I hope better customer service is practiced in the future but I can’t see myself going back to that specific body shop.
Likely to Recommend - 1.0/5.0 -
Worse customer service ever at the time of my pickup. First off, felt like their main priority was to collect the $500 payment. After, I was told my vehicle was right outside. What should have happened was that the estimator walked me to my vehicle and explained all the work. When I found my vehicle in the back of the shop it had a flat tire. Mike the estimator eventually came out of nowhere and said hey your vehicle is ready which I responded it wasn’t due to the flat tire. The whole experience is too long to type, if it interests whoever is reading this feel free to call. If not, I plan to place a formal complaint soon.
Repair Quality - 2.0/5.0 -
Customer service was horrible
Customer Service - 1.0/5.0 -
It’s only a 2 & not a 1 because a second estimator came to apologize
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
THE BEST
Customer Service - 5.0/5.0 -
Very nice !
Returned Clean
My Experience - 5.0/5.0 -
Michael Barry is a pleasure to deal with and a solid asset to Westside Chevrolet.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
J Xavier has great customer service… he provided regular updates regarding my vehicle!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication from Xavier. The body shop did a fantastic job
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did great job on my Colorado bumper and fender
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job and great people 🥰🙏
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mike was extremely communicative, went out of his way to ensure proper and new replacement parts were used. Quick to give an update and progress reports.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I have been a customer there for years and y’all have always been fair and knowledgeable, courteous everyone I’ve ever dealt with has been great
My Experience - 5.0/5.0 -
Very professionally done .Mr. Michael Berry did a fantastic job wirh keeping me updated with what was going on with my vehicle. Greatly satisfied!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great job loved Westside working on my GMC. Michael is super cool.
Likely to Recommend - 5.0/5.0 -
They do a great job
Repair Quality - 5.0/5.0 -
Wonderful experience love the attention to the details Mike show b e and tbe job was great. Love Westside Chevrolet
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair was perfect.
Likely to Recommend - 5.0/5.0 -
Definitely recommend Westside. Their work turned out fantastic.
Repair Quality - 5.0/5.0 -
My truck came out looking fantastic
Customer Service - 5.0/5.0 -
Javier helped me get the insurance company to finalize their part so I could get my truck back as soon as it was done.
Returned Clean
My Experience - 5.0/5.0 -
Michael explained everything from the time I dropped my car off until I picked it up. He was exceptional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Michael was extremely helpful and explained everything from beginning to end.