White Eagle Auto Body Naperville IL
White Eagle Auto Body has highly trained experts that are ICAR Gold certified auto body technicians who are skilled to work on any make or model. We are a family owned and operated business that has built our reputation on delivering the highest quality auto body repairs. Our goal is to provide excellent customer service and return your vehicle to you in a timely bases in pre-accident condition. Certified with OEM Manufactures: Acura, Honda, Infiniti, Nissan, Hyundai, Ford (and Ford Aluminum)GM, Jeep/Dodge/Chrysler
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I've always been satisfied with the quality of work from this shop.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Have sent multiple people to White Eagle ver the years.
Repair Quality - 5.0/5.0 -
Repairs to Car looked great and entire car was detailed inside and out.
Customer Service - 5.0/5.0 -
Kept us updated on progress and treated us like friends.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0 -
Receptionist was not helpful, however Chris was.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Unless something changes, I could not recommend any longer, but yet I have many times before
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0 -
This is my 4th or 5th time to this shop in the past eight years! As always, the workmanship looks great! Forgot to install my license plate cover and plate so had to drop by the following week, which was not convenient but we realize things happen. However, the communication was lacking and I had to call several times to get updates where I was told it should be ready...and then wasn't, and that is fine...I totally realize that waiting for parts is something that can't be controlled, but then after I had called on Monday at 3 pm and was told they were still waiting for a part...and then Wed morning, I was called and told the car has been done and we (WEAB) called you yesterday morning and my voice mail was full, so couldn't leave a message and then I was responsible for calling the insurance company to extend my rental, which we were told by both Enterprise and the adjuster that White Eagle has the ability to extend, did not sit well with us. Your woman in the office unhappily said she would extend it but spoke with Enterprise Fri afternoon and she DID not take care of it, so we had to. It was my wife's car and she works in Romeoville as a school administrator from 8 am to 4:30 and cannot make it by closing time the day you call and that's why I had been calling every day, so I had some warning and could keep the car with me and get it over there. I always refer people to White Eagle AB, but with this latest issue and lack of friendliness from the front desk staff, I would not continue to recommend.
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
It's only a 9 because it was raining when I picked my vehicle up and I was told not to wash the fresh paint for 60 days. So I haven't really been able to check out the work clean.
Customer Service - 4.5/5.0 -
It's only a 9 because it was raining when I picked my vehicle up and I was told not to wash the fresh paint for 60 days. So I haven't really been able to check out the work clean.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
Had great experience the first time about a year and a half ago, this time the service was sub par and I would shop around before returning now.
Repair Quality - 3.0/5.0 -
Not 100% satisfied with the workmanship and communication. Was told the car was going to be ready but never heard from the shop until I had to call to find out it would be another few days. Still a slight indentation where the repair was done and would have liked it to be perfect since it was repaired.
Customer Service - 3.5/5.0 -
Could have had more frequent communication. But the guy who was there when I picked up the car did walk out to the car with me for the look over.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This shop has been around for quite awhile I believe them to be reputable
Repair Quality - 4.5/5.0 -
The length of time it took was a little annoying.
Customer Service - 4.5/5.0 -
They made one or two courtesy calls which I appreciated
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 1.5/5.0 -
Margaret, the receptionist was fantastic as she answered why there were delays in repairs and stays of my vehicle. However the co owner, Todd Bank, was supposed to call me back. To this day I’m still waiting. I called the shop for 4 days in a row and he was nowhere. Just a waste of my time. Thank god the repairs were done well.