White Family Collision Center
In operation 41 years.
The White Family dealers started in 1914 with Hugh White's first Chevrolet store in Zanesville, OH. In 1960, they opened Suburban Chevrolet in Sylvania, (Toledo) Ohio. From 1914 until now, the White Family has kept a tradition of service, a commitment to the community, and an eye on the future. A business that thinks in terms of today & tomorrow, it tells you that long after the sale is made we'll be right here, ready to help you in any way we can. We don't just sell or lease the outside of a car, the inside is, truly, the heart of our business.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:00 pm |
| Tue | 7:30 am - 5:00 pm |
| Wed | 7:30 am - 5:00 pm |
| Thu | 7:30 am - 5:00 pm |
| Fri | 7:30 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent team and we are very happy with the results
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would definitely recommend
Repair Quality - 5.0/5.0 -
The team was great, excellent communication throughout the entire process and Nick was very helpful.
Customer Service - 5.0/5.0 -
Nick was extremely helpful and kept me informed of the entire process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Intelligent, polite, knowledgeable, outstanding wonderful staff across the board, everyone was top notch
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car came back looking better than it was before the repairs were needed
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was happy that I chose White Family Collision. Several years ago with a different vehicle I had a positive experience there as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My cars battery was fine when I dropped it off and now all of a sudden it's completely dead and won't hold a charge even after letting it run for over an hour.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repairs look good. Unexpected detailing of interior of the vehicle was amazing. Great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work. Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Always treated nice and work done excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did an awesome job thank you
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were patient with my questions. Kept me updated what was happening. All employees were very kind and helpful. Overall experience was great . Will recommend to any who needs body shop work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I always recommend White Family Collision.
Repair Quality - 5.0/5.0 -
I always have a great experience. Above and beyond my expectations.
Customer Service - 5.0/5.0 -
Absolutely fantastic!
Returned Clean
My Experience - 0.0/5.0 -
Had to contact representative for regular updates regarding the status of the vehicle. QC didn’t inspect vehicle and there were multiple damaged parts put on the car that were not repaired completely, rubber piece on windshield was damaged after installation of new windshield and not replaced, was asked for payment prior to inspecting vehicle for ourselves, didn’t receive a friendly or welcoming feeling from anyone. I would not recommend this facility unless you are willing to make multiple trips, contact regularly on your own for updates, and be inconvenienced to leave work early because your facility closes at 5pm daily.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
I had to constantly call/text for an update. Was provided various times that car would supposedly be ready, the time would pass and no update would be provided until I reached out. The lack of detail and effort put forth into the repairs, causing further delays. The hours are terrible, only open until 5pm and no weekend service time, makes it hard to pick up vehicle since I had to take off work. Lack of customer service, was extremely frustrating to constantly be told car would be ready and then it wasn’t, but had no update until I reached out. Overall the experience was mediocre, with poor customer service, no inspection of work when finished to ensure items have been fixed properly and no further damage was done to the vehicle.