White Flint Collision Center, Inc.

30reviews
711 E. Gude Dr,  Rockville,  MD  20850

White Flint Collision Center is the name to keep in your phonebook for any type of auto repairs, especially those required as a result of an automobile accident. Customers like knowing they have someone on their side, especially when it comes to dealing with auto repairs that are associated with insurance claims. We are a family own business for over 30 years, that treats customers like family. We want to develop long-term relations with every customer that walks through the door, and we work hard to achieve this goal by providing honest service and quality work at reasonable prices. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. It's no surprise that White Flint Collision Center have grown mostly from referrals.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Detailing
  • Paintless Dent Repair
Payment Types
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:30 am - 6:00 pm
Tue 8:30 am - 6:00 pm
Wed 8:30 am - 6:00 pm
Thu 8:30 am - 6:00 pm
Fri 8:30 am - 6:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (30)

Likely to Recommend

Repair Quality

I put 5 because repairs were good but rental car that I left with attendant was damaged and I am asked to file insurance claim for damage I didn't cause. I left the rental car without any damage.

Customer Service

Attendant was impatient and not understanding with the fact that I was lost. She was rude. However, the gentleman who is the owner or manager was delightful and very customer oriented.

Returned Clean

My Experience

The painted color does not match the previous color. I am not satisfied with the services.

Likely to Recommend

The service is not satisfying.

Repair Quality

Painted color does not match the previous color!

Customer Service

Refuse to write the fact, the painted color does not match the previous color, on the report, which is agreed by both.

Returned Clean

My Experience

Excellent service all around. My car looks brand new! Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Excellent customer service and responsiveness

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Likely to Recommend

Absolutely

Repair Quality

Great job - extremely nice folks - went the extra mile on the repairs.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Brand new (6 weeks old) car stalled after repairs

Customer Service

Nice but not taking responsibility for their errors

Returned Clean

My Experience

Was not a problem for me, but should tell people before the day of pick up that they need cash or cashier's check for amount above $500.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The people at white flint collision center couldn't have been more helpful and understanding! I never write reviews, but they really exceeded my expectations.

Returned Clean

My Experience

Received conflicting information that would have ultimately cost me more money that I did not owe

Likely to Recommend

Repair Quality

Customer Service

The service was excellent, but I had to return after picking up my car because an item was taken out during the repairs and not returned.

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Likely to Recommend

Repair Quality

Customer Service

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Likely to Recommend

Repair Quality

After several weeks, I got my car back with a lot of loose parts and grinding sounds and weird noises. I'd imagine that the car would be test driven prior to being returned to me?

Customer Service

I received status updates via text for the first few weeks. After that I had to call in to get updates. The ladies were pretty nice. However, after returning the car the second time, I was told that all they had to do was tighten the hubcabs. Really??? Also, I had to waste a lot of time going back and forth to get issues corrected when it should have been done right the first time. I'm still awaiting another part for my car.

Returned Clean

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Repair Quality

Customer Service

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My Experience

Likely to Recommend

Repair Quality

Customer Service

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My Experience

Likely to Recommend

If I know anyone that needs repair I will definitely Recommend this place

Repair Quality

Stephanie and Jaime was professional and was very informative with information. Great customer service.

Customer Service

Excellent, once again Stephanie was fantastic. Great customer servic.

Returned Clean

My Experience

My Experience