White's Collision Services, Lebanon

4.9 (296reviews)
100%
5597 South Santiam Highway,  Lebanon,  OR  97355

In operation 24 years.

We are making accidents as hassel free as posible. We offer online estimates, onsite rental cars, and free pick up and delivery. We are locally and family owned and we are a proud sponsor of the community. We have long time dedicated well trained staff, providing you with a safe quality repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (296)

My Experience

I am very impressed with the repair work it looks amazing and the customer service I received from Macy she was professional and very seeet she kept me updated throughout the process. I couldn’t be happier with my entire experience thank you!

Likely to Recommend

Repair Quality

I’m very pleased with the repair work done and the paint job done on my car. The only complaint I have is that they promised they would fill up my tank as it was after driving it to Dallas, OR and back to do the repairs, from Lebanon, OR and they did not. There was only about a 1/4 of a tank of gas in it when I picked it up even though they sure did make sure I filled up the loaner car they provided me. I wouldn’t mind but with the price of gas these days and the cost of my repairs it would have been nice to not have to fill up my tank also.

Customer Service

Returned Clean

Likely to Recommend

definite referrals

Repair Quality

The Work seems to be fantastic, you did it incredibly quick, especially compared to your competition, which is Caliber? I don’t know how they’re rated slightly higher than you. But anyway, most of all Macy was the sweetest most friendly that I could’ve possibly expected. And she alone holds up your business for repeat business and she is the pinnacle of what customer service and kindness should look like, especially in today’s age. Thank you so much Whites and a big shout out goes to Macy 🤗😀

Customer Service

again, your customer service couldn’t have been any better and the only one I really dealt with was Macy. Fantastic job Macy keep it up.

Returned Clean

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Repair Quality

Was very pleased from start to finish with the work done on my Ford Pickup truck. Skylar was very professional and answered all of my questions.

Customer Service

Returned Clean

My Experience

I am very happy you did an excellent job for my Kia Soul.

My Experience

Fantastic service! Quick turnaround time. Very reasonable to work with and incredibly simple in relation to insurance.

My Experience

Your team made the entire process so convenient and stress free from start to finish. I will absolutely be recommending Whites to everyone I know!

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Repair Quality

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Repair Quality

Every step of the way was very informative

Customer Service

Your customer service is top notch. They were very helpful

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My Experience

White’s was a pure joy to work with, prompt professional, and excellent job on repair!

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Repair Quality

Customer Service

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My Experience

Thank you for repairing my fender in a short amount of time. You were kind and helpful.

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Repair Quality

The repair looks great!

Customer Service

They were all very nice

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Likely to Recommend

Already have in the past and will continue to do so

Repair Quality

Quality of work is very good I can't see what was replaced from fit to color I highly recommend this collision repair. I have told several people if they ever need anything done go to Whites

Customer Service

Very helpful and calm I been thru alot in the past couple years it was a relief to be treated kindly and respect

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Likely to Recommend

I have used Whites several times now. It’s the only place that I’ll use

Repair Quality

Whites did an excellent job as always. And my car was ready when they said it would be ready.

Customer Service

As always a friendly smile. Very helpful.

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My Experience

Everything went perfectly. The staff were very open and friendly, and answered all of my questions. The work was done in less time than expected. It was also incredibly convenient that they were able to arrange a rental car at White’s collision for me to pick up when leaving my car off. They cleaned my car before returning it, which was greatly appreciated. Thank you!

Likely to Recommend

Already have been recommending, even though nobody needs and body work right now. Ha.

Repair Quality

Customer Service

The service agent was friendly and clearly explained the entire process. It was a true pleasure to deal with her.

Returned Clean