White's Collision Services, Lebanon

4.9 (302reviews)
100%
5597 South Santiam Highway,  Lebanon,  OR  97355

In operation 24 years.

We are making accidents as hassel free as posible. We offer online estimates, onsite rental cars, and free pick up and delivery. We are locally and family owned and we are a proud sponsor of the community. We have long time dedicated well trained staff, providing you with a safe quality repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (302)

Likely to Recommend

Repair Quality

Heather was wonderful to work with. She went out of her way to help.

Customer Service

Heather was great.

Returned Clean

Likely to Recommend

Excellent work

Repair Quality

They did an amazing job.

Customer Service

Would use them again in a heartbeat. Heather was great to work with

Likely to Recommend

I would recommend whites collision and repair 100%

Repair Quality

Very sweet customer service. The quality of work done on my car was excellent. I would recommend them. If you want the job done right go to Whites. Ok I didn’t mean to rhyme that but I’m serious they are that good.

Customer Service

Excellent customer service. Couldn’t ask for better.

Returned Clean

Likely to Recommend

Repair Quality

Whites Collision Service’s staff were very helpful & personable. The body work they performed was grade A! I highly recommend White’s to everyone!

Customer Service

Returned Clean

Likely to Recommend

However, I always advise to comparison shop too.

Repair Quality

only prob was days it took, added to rental car costs [a lot]

Customer Service

Heather is excellent!

Returned Clean

Likely to Recommend

Great service

Repair Quality

friendly easy to work with. knew what was happening with our car. The color was a perfect match and have not had any concerns Would recommend our service with confidence

Customer Service

Great

Returned Clean

My Experience

I cannot recommend White's strongly enough. They picked up and delivered my car, helped with my rental, and finished the work a day early. They went far beyond the normal customer service you would expect from a body shop, and my car looks great!

Likely to Recommend

If I need service or know anyone who does I will highly recommend them

Repair Quality

Hands down the most helpful, professional and fast service I have ever had

Customer Service

If I could give 11 I would

Returned Clean

My Experience

Likely to Recommend

Repair Quality

What a nice professional staff! My vehicle is done way before it was estimated to be. And it looks as good as new!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Heather was outstanding. She went beyond normal business standards to assist us with our claim and concerns. She turned a difficult situation into a pleasant experience. Many thanks

Customer Service

Returned Clean

Likely to Recommend

I already told folks about them.

Repair Quality

Amazing, so happy with the repairs.Great staff to work with.

Customer Service

They are knowledgeable and kind.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I would recommend Whites to anyone needing vehicle repair. Being in a car accident is a stressful time, using Whites alleviates so much stress. They are so kind and helpful with the entire process. Caring, understanding, knowledgeable, honest, and great with communication. Kudos to Heather! I hope I dont have to use them again but if I'm ever in another accident I will 100% be going to Whites! Thank you, Extremely satisfied customer Patricia

My Experience

Heather from the Lebanon office was amazing to work with! She was very efficient. The whole process was painless as possible. I was able to pick my car up completed a week earlier than expected. Also I did not have rental coverage and you guys were able to help me out without a huge out of pocket

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The inside of my truck was coated with a white dusty film. Not sure what it was from but beside that truck loos great. Thanks!

My Experience

My Experience

My Experience

Great communication from the staff! They contacted me every couple days to keep me updated. They made the whole process super easy! My car looks good as new, This will be the place I go to in the future if I need my car fixed!

Likely to Recommend

I will be back again in the future! Would recommend over and over again to anyone who needs their car fixed

Repair Quality

Car looked good as new!

Customer Service

Great communication through the whole entire process!!!

Returned Clean