White's Collision Services, Lebanon

4.9 (302reviews)
100%
5597 South Santiam Highway,  Lebanon,  OR  97355

In operation 24 years.

We are making accidents as hassel free as posible. We offer online estimates, onsite rental cars, and free pick up and delivery. We are locally and family owned and we are a proud sponsor of the community. We have long time dedicated well trained staff, providing you with a safe quality repair.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (302)

My Experience

They did an awesome job from Start to finish ~ from receptionist to repair personnel. Everyone kept in touch so knew what to expect at all times. Would definitely recommend them and hope I never need their service again NUT if I do, they will be the first ones I call ❣️👍🏼

Likely to Recommend

If I ever need any other collision repair work I will certainly entertain using Whites if I need repairs ~

Repair Quality

They were awesome to work with from Start to finish. Kept us informed of progress and answered any questions and concerns we had

Customer Service

Very communicative concerning service

Returned Clean

Likely to Recommend

Repair Quality

Very impressed with white’s. Easy to deal with. They were quick with getting my car in and out delivered rental car to my work on lunch and kept me updated with text messages throughout the whole process

Customer Service

Returned Clean

My Experience

My Experience

I was kept informed on progress and I would use them again in the event I need body work!

Likely to Recommend

Very professional and reliable

Repair Quality

Very professional and kept in contact with updates.

Customer Service

She always kept me updated on the progress of repair

Returned Clean

My Experience

We really appreciated the great communication. The job was completed as described and true to the time estimate we were given. White's dealt with the insurance, making the process easy for us. We would recommend White's to others, and should the need arise, we would use them again without hesitation.

Likely to Recommend

Repair Quality

this is the only place I would ever take my car to be fixed great great job customer service right on schedule could not be better the only way it could be better cuz if they did it for free

Customer Service

Returned Clean

My Experience

Working with Whites was flawless, they were so friendly, made the entire process very easy and updated me daily with progress. My vehicle was even ready 2 days earlier than projected. The work done was impeccable and my vehicle was returned much cleaner than I left it. I would highly recommend using whites collision!

My Experience

Thank you for doing a great job fixing it and keeping me updated on the current condition of the vehicle. Great service!

Likely to Recommend

Best auto repair shop I've been to.

Repair Quality

Kept me updated and did a great job!

Customer Service

Very polite.

Returned Clean

My Experience

Whites was amazing! I was kept informed during the whole duration my truck was being repaired. Drop off and pick up went so smooth and fast! I highly recommend them.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Amazing work.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Great communication, made everything super easy! Overall great experience.

Likely to Recommend

Repair Quality

very satisfied with the repairs! looked good as new when i got it back!

Customer Service

very friendly and explained things well!

Returned Clean

Likely to Recommend

Repair Quality

They always take very good care of me and provide great service. It’s always very easy to get and return my rental car during repairs. And they are friendly and prompt also!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great work!

Customer Service

Great service and communication!

Returned Clean

Likely to Recommend

Repair Quality

Shawndra was extremely helpful, kind, and wonderful to work with through the whole process! I very much appreciated all the communication and updates. Was so thankful for help with my rental car situation as well.

Customer Service

Outstanding customer service!

Returned Clean

My Experience

The repair is perfect and completed ahead of schedule. Communication in the progress of the repair was outstanding. And then I get in the car to drive home and it has been thoroughly vacuumed! I’m very happy!