Williams Collision Center

4.9 (2,956reviews)
99%
5701 E Independence Blvd,  Charlotte,  NC  28212

In operation 40 years.

We are conveniently located in Charlotte, NC at the Williams Subaru dealership at the corner of E. Independence Blvd and Idlewilde Rd. Our locally owned company has been in the industry since 1937 proudly serving the Charlotte metro area and surrounding counties. We repair all makes and models and work with all insurance companies throughout the entire repair process. Excellent customer satisfaction is our top priority and achieved through quality repairs and dependable updates; keeping you informed throughout every step of the process. The shop is an I-Car Gold Class Shop, which means our technicians and staff have taken many hours of additional training not required in the industry to ensure quality repairs to your vehicle. We are open Monday through Friday 8am-5pm. Please feel free to call us at (704) 531-8888, email us at [email protected], or stop by our collision center. We look forward to serving you!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterpriseยฎ
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car
Subaru

Reviews (2,956)

My Experience

Top notch customer service Everyone was friendly and you all always do an excellent job

Likely to Recommend

Repair Quality

Great job as always!!!

Customer Service

Returned Clean

Likely to Recommend

Absolutely --

Repair Quality

Car looks great and I got it back a day ealkier than expected.

Customer Service

Returned Clean

My Experience

Mike and the Williams team did a fabulous job. This is the second time that I have had bodywork done at the shop, and the quality of the work and customer service is first rate. My insurance company required a more hands-on role and communication of Mike, and he handled it with patience and grace. I'm so glad that I chose Williams versus one of the designated repair shops offered by my insurance company.

Likely to Recommend

Repair Quality

Always a great job. Professional service. Frequent updates to keep me informed of how the repair was progressing and when to expect the work to be completed.

Customer Service

Returned Clean

My Experience

I had a great experience with Williams Collision! The team was professional, communicative, and made the repair process smooth from start to finish. My car looks great, and I really appreciated the attention to detail and excellent customer service throughout. Thank you!

Likely to Recommend

Repair Quality

Customer Service

They were great would definitely go back if needed other work done.

My Experience

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Repair Quality

Customer Service

My Experience

I did not have an opportunity to speak with Sherri when I picked up the car as I would have liked to do a debrief on how it all went. I will follow up with a call.

Likely to Recommend

Repair Quality

Yall were great!

Customer Service

Returned Clean

My Experience

They do great work very happy with the work done on my car. It was very rude that some one took my car to Taco Bell for lunch. I trusted my car was in good hands. Not sited for a workers personal use.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great job done

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The entire team was great to deal with. Communication was frequent and clear, and the team went out of their way to help me through the process and make sure I had a rental during the repairs. Thank you so much!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone I spoke to was very professional and helpful would definitely recommend

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Williams collision did a wonderful job for me, they provided a rental car even though we were waiting back order pieces which was very kind. A great job well done

Likely to Recommend

Repair Quality

My car was returned to just before the paint accident.

Customer Service

Michael kept me informed on the progress of the repairs and was a gentleman

Returned Clean

My Experience

Iโ€™m very satisfied with the job well done that you did in my vehicle. They complete the job ahead of time which I was very pleased, I will recommend your business to my friends. Thank you.

Likely to Recommend

Repair Quality

Thx so much Crystal she was a greatest person I ever mad God bless you all ๐Ÿ™๐Ÿ‘๐Ÿ‘

Customer Service

My Experience

The best people.